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Kunz Appliance Services Center

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Harrisonburg, United States

Microwave oven repair service

Kunz Appliance Services Center Reviews | Rating 2.7 out of 5 stars (5 reviews)

Kunz Appliance Services Center is located in Harrisonburg, United States on 921 Chicago Ave. Kunz Appliance Services Center is rated 2.7 out of 5 in the category microwave oven repair service in United States.

Address

921 Chicago Ave

Accessibility

Wheelchair-accessible car park

Open hours

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Josh Ducey

In spite of the negative reviews, I contacted Kunz when my fridge stopped working. My experience is as follows: 1. They were able to get to my house the same afternoon that I called them, with their competitors telling me it would be a week for an appointment. 2. Eric was able to get the fridge running again in about a half hour, at a very reasonable price. There was no rudeness, and he arrived exactly when he said he would. Give them at try, I am very impressed and grateful for the good service.

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Charlotte S Huffman Pulling

Still waiting for them to show up for service warranty call that was scheduled yesterday. Also still waiting for a return phone call from one of the five phone messages that were left for them to contact us regarding the scheduled service call. Not sure, but I truly believe this company doesn’t believe in customer service or upholding their responsibility when it comes to contractual obligations to Warranty agreements with GE Appliances.

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brian davis

Absolutely horrible! My fridge was under warranty and whirlpool assigned kunz repair to my service call. They came out and diagnosed the problem said they would return, but I never heard from them again and it’s been a month. I have called multiple times and left multiple messages as has whirlpool warranty department and nothing. Avoid at all cause. If the service/warranty department assigns them to your service call, ask for someone else.

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Hannah Thiel

I used this place when the door handle on my fridge broke since it was under warranty. They said they would order it for me. I would call on occasion, the lady would rudely tell me it wasnt in and hang up. After 8 months of dealing with that, I contacted Maytag and they said the piece should have been in within 2 weeks and was never on back order and appeared to have never been ordered. They sent me a new piece and when I got it, I need the screws from the old piece. I asked Kunz for my pieces back and they said they had thrown everything away. Would never use again... would also never buy a Maytag if this is their only authorized service tech.

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Mark Phillips

I haven't used them in some time but was about to call him when I noticed all these negative comments. I was very surprised as I've always found him helpful, competent and timely. He is definitely older than many and in my mind that is an asset because he has lots of experience. I will agree that he can be somewhat of a curmudgeon to talk to or with.

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