Glen Ellyn, United States
875 E Roosevelt Rd
N/A
+1 6309429600
Online classesOutdoor servicesOn-site services
Child careGood for kids
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
By far the best facility around. This location is mint from the staff, to the equipment, to the facility itself. From the ownership, to management, to the trainers, by far the nicest and most knowledgeable staff in the business today. I wouldn’t hesitate to recommend to anyone. I am certainly satisfied thus far and have been blown away by my experience at this new facility.
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Best gym in the area. Have all the amenities like Tennis, pools, childcare, free fitness classes, pilates etc. All you need in one place.
Health Track Fitness -Complete Disappointment I’m not typically one to talk negatively about a business online, even if the experience was negative, but I felt this was something that I needed to post. I have been a longtime member at HealthTrack in Glen Ellyn. However, I was recently treated horribly by the General Manager Cris Castillo at the club over trying to bring my niece in as a guest, which I’ve done before over a year ago with no problems. Without making this a ridiculously long post of back and forth confusion, I will sum it up by saying that Cris turned a simple conversation of my concern into a personal attack on myself and my family, which was completely unrelated to the issue of allowing my niece in as a guest or our membership to the club. In addition, he stood from his chair and stated that he was “done with me”. I was in serious shock over something so small and that someone in a management position would treat a longstanding customer of a club he runs this way. After expressing my concerns with some of my friends whom are members, I was told this was a common reaction by Cris and that he is extremely unprofessional and rude. Most of all, I was informed that my concerns will go without being addressed because the owner and Cris are longtime friends. I couldn’t believe that would be truthful and so I took my concerns to the owner of the club Roger Benson and explained how poorly I was treated by Cris. He was apologetic about this behavior and said he would look into it. Unfortunately, it’s been 9 days and I’ve never heard back. I’ve since left HealthTrack and joined Midtown in Willowbrook. I’ve been there 2 days and remember what it feels like to be appreciated as a member. Sad that a club in our town is run so poorly with such terrible management in place.
Absolute dime ten piece on the top floor
I am the current member and have already started feeling bad about the gym. Like mentioned in some of the feedback by other General Manager Cris Castillo is definitely rude so avoid any conversations with him. The month I joined the gympool, they didn't update me on maintenance at that time and the pool remained off for like 40 days and they charged everyone the same even though their facility was down for 40 days. Gym is overall not clean and facilities need a lot of maintenance and upgrades. Probably they never changed their carpet as yet. Men locker rooms are really dirty and the brands of lotions, shampoos and after shaves are really cheap and bad quality. The only reason why I am still a member is because it's closer to my office.
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