Houston, United States
16835 Katy Fwy
N/A
+1 8329689315
DeliveryIn-store shopping
Wheelchair-accessible toilet
Car washOil changeRepair services
I was greeted immediately! That’s always a plus! Michael and I sat down and discussed services needed at that particular time due to mileage. He recommended only what was needed..very professional, knowledgeable and friendly! My wait time was very pleasant (approximately 1 hour). I would definitely recommend to anyone.
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I worked with William in the Pre Owned department and Leroy. Overall the experience was pretty good. Working with Chris Scott in the finance department was awesome, truly knows what he is doing and takes time to let you ask questions as well as clearly and concisely answers yours.
I've purchased a pretty high number of vehicles over the years and West Point was one of the most pleasant experiences I've had to date. In particular Bill Truman was a phenomenal salesman - super friendly, personable, helpful, and perhaps most importantly, not pushy. He understands that the way to get one's business is by offering help, but avoids overstepping or being pushy, as many dealerships fail to do / recognize. Finance was also a very pleasant experience. Not only was I provided with a reasonable APR % estimate, but they considerably beat it while securing my loan. Talk about service and a quick way to gain one's loyalty - and they now have mine. Kudos, West Point and Bill!
Took my car here because of check engine light on and more problems to my car. Tom was really helpful from the moment I enter the dealership. He kept me update on the process of my car. My warranty company was taking long to approve all the work that the car needed, so he got me in a loaner car as fast as he could. Really appreciate all the help and work done.
We had the best experience at West Point GMC!! Omar took good care of us and made sure we were satisfied our purchase. David, was very professional and extremely helpful with the financing options as well as general car buying knowledge. If you are going to purchase a car, please go see Omar and David!
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