Olympia, United States
620 93rd Ave SE
N/A
+1 3605849936
This company was wonderful to me! Harrison was at my home promptly, and provided a free estimate. He had the diagnosis and repair completed in the same day, staying late on a Friday evening to make sure my problem was completely fixed. He was patient and polite, especially with my unique situation. This company is 1/3 of the cost of a competitors estimate, and much more time efficient. I will be a returning costumer!
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The best price I could find for around time. I had issues trying to find my septic pump lids and they were quick to email me the blueprints layout of my exact house to find it. They saved me 150 there. I needed to get a time of transfer title sent in to Thurston county because I'm selling my house and they offered to send me the paper instead of making me pay for them to do it themselves for an additional cost! This company is all about their customers and being fair with you. They came out two days later after I called, checked in with us, did their job we paid them & they left no complications at all and they were super curtious and professional.
They came out for routine septic system pump. They diagnosed drain field failure. Able to quickly send repair crew to locate blockage and repair. Great service!!!
This business inspected my septic tank on 7/30/2020. When I asked the technician if everything was okay once he was done, he said yes. When I received the report, I noticed that it indicated that my septic alarm was not functioning. I contacted the office and was told that the business could return in a week to reinspect it and give me a bid to \fix\ my septic alarm. This did not make sense to me because the technician never mentioned to me that the alarm was defective. I lost trust in this business and decided to get a 2nd opinion. A technician from a competitor came quickly to inspect my septic alarm. He found that the alarms were all functioning properly. The alarms sounded as loud as a car horn. I paid an additional 253.80 due to the incompetence of the technician of this business. This business never even apologized for its incompetence. I was told that the owner would contact me, but that was a lie. He never did and it's been over 3 weeks.
They came out this morning to pump my septic. Sadly, I didn’t get the gentleman’s name that came out. He was extremely friendly, very polite and professional, and answered all the questions that I had. 10/10 highly recommend.
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