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Richland Sewing Center

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Hurst, United States

richlandsewing.com
Embroidery shop· Quilt shop· Retail· Sewing machine store· Fabric store· Sewing machine repair service

Richland Sewing Center Reviews | Rating 4.6 out of 5 stars (5 reviews)

Richland Sewing Center is located in Hurst, United States on 850 W Pipeline Rd. Richland Sewing Center is rated 4.6 out of 5 in the category embroidery shop in United States.

Address

850 W Pipeline Rd

Phone

+1 8175904447

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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J

Janice Presz

GREAT CUSTOMER SERVICE I have a new embroidery sewing machine that the needle threader was broken. I am new to the area I found this sewing machine repair shop from the reviews. James repaired my machine in a day was very reasonable and courteous. Everyone there wore masks and it was a pleasure to see inside. As soon as my vaccine for COVID is done I will see if they have classes available to people. It was a very professional but a friendly place to go.

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Carol Gilland

Very helpful and knowledgeable staff. I've used them for repairs for years and purchased an embroidery machine earlier this year. I highly recommend them.

8

88jgibson

There was a time that I purchased everything from Richland Sewing Center, but not any more. The last few times I was in there I was met with rude customer service people who were only interested in helping me if I were buying a new machine. They expressed no interest in helping me find what I needed. I don’t spend my time and money on any business who meets my needs with rude inexperienced staff. I now buy everything including my new Luminaire from another dealer!. A little further, but at least they appreciate my business!

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cindy lee

May 10 drove 5 hours and dropped off two Viking sewing machines for repair. Designer Ruby D was in need of a new board. Designer Diamond Royal was having issues. Curbside handed off machines discussed issues was told board for Ruby pricey. I wanted them fixed. The Diamond had several issues that needed attention . Tech went inside store with machines typed up work order and brought me tickets. I was contacted later to confirm the charges, with which I had no complaints. Offered a price if I wanted to trade up. I declined. Once both machines were ready ,I drove 5 hours to pick them up on Saturday., then five hours home. On Sunday I tried Embroidery on the Diamond and got repeated messages the machine needs to rest, and a flickering screen. Called on Monday, spoke with Brad, explained situation, he did not work on these so I was passed to James. James told me Resting issue is a safety feature on the machine, but if it kept on then they would need to replace the motor. This was one of the issues I had brought it in for repair. The flickering screen. “ The touch screen was replaced not the LCD”. I just do not get it, how could you not repair these items. Tech says it was not doing it there when they tested it. I hate that I spent 400.00 to “repair” the Diamond, because here we are 4 days after picking it up and it is dead. It only hums when you try to stitch. Guess what the motor has gone out. Why oh why can we not repair. Or are we just more interested in up selling. Very disappointed

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Linda Williams

Very helpful employees, discussed pros and cons of various machines and answered questions and concerns but did not push for a sale - were just very helpful

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