Brooklyn, United States
7904 3rd Ave
N/A
+18883654934
As a General Contractor I work with many different suppliers on various types of projects. I've recently worked on a few projects with Ikon Windows and there was a notable difference in service and professionalism. Everything with regards to the window delivery ran smoothly, there was constant communication and scheduling was made so much easier because of it. During installation they were easily accessible for questions and even sent out a tech to help with adjustments the first time we dealt with the windows. All in all, definitely a 5 star company both in quality of product and quality of servcie!
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We hired Ikon to replace all the windows and glass doors in our apartment. The process of designing and choosing the windows was very smooth, and when the product arrived we were impressed with the quality, especially since Ikon’s price was lower than other bids we received. Now our windows are far less drafty and noisy and more energy efficient. There were hiccups on the way as there always are with construction projects, some of which were related to the installer and not Ikon (the supplier) but we were very happy with Adrian and Sebastian’s responsiveness and commitment to correcting things and finding solutions. I have had a lot of frustrating experiences with contractors but glad to say that for this project, I feel we made the right choice.
Handled a very noisy project location along the BQE in downtown Brooklyn Beautifully. AND, at a great price! Super quiet windows at a great price.
I was extremely satisfied with IKON's product, team and service. The windows speaks for themselves. Visiting the showroom the IKON hardware was robust and highly functional. The finish is sleek, architectural, minimal but without compromising efficiency. The cost was very appealing. Upon installation the window selection we chose made a huge difference in my home temperature and noise reduction. I couldn't be happier. I was highly satisfied with the work of the Ikon team. If you've ever done construction projects in the NYC area you'll know this is a huge issue. Quite literally 9 out 10 contractor are horrible. IKON rose above and beyond every step of the way. They were responsive, diligent, professional and executed the project with the utmost craftsmanship from start to finish. Their installers are top notch. I consider myself a highly informed consumer with regards to the building trades. IKON gave me complete piece of mind when it came to installation. Lastly, when there were minor issues, the team responded IMMEDIATELY to help resolve. At no point did I feel abandoned after completion. These guys guarantee their work and continue to resolve issues until you are 100% satisfied.
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