Skokie, United States
8001 Lincoln Ave
N/A
+1 8477453200
Wheelchair-accessible entrance
The security guard wouldn't even let me in so I could ask about my case. Plus, I can't get anyone to return a phone call. I sure hope my Medicaid is okay, because if it's not, my health is in peril.
like
A lot of changes here, new remodeled space. Faster system than before. Well organized and no more long waiting in line. I came in and out within 3-5mins. Good job on the big improvement. Customer service is great to focus on and for that, i give 5 stars.
Make sure you stay on top of any help you apply for call them ,ask questions , ect.
Terrible. Absolutely terrible. The staff here are extremely rude and disrespectful.
TIPS: 1. DO NOT come on Thursday. It is their processing day with \limited case services\. 2. Start lining up at 7:30, if you can--this way you'll be seen by lunch. They open the doors at 8am but start servicing at 8:30. 3. Expect a minimum of a 4 hour wait, even when you have an appointment. 4. Bring your charger! Your phone WILL DIE from the hours of activity you'll be trying to sway the boredom. 5. If you have a disability, TELL THEM UP FRONT and they will expedite your place in line. I heard the security officer say this also applies to people with infants in their possession, but that might be a case-to-case basis defending on the security guard. 6. Bring food and a water bottle! 7. Make friends with Glenn, the super friendly security guard. Pray for him and his family. Above all, pray he never leaves this job because he is the only beacon of light in that dark, dark place!
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