Irvine, United States
9829 Research Dr
N/A
+19495183276
Just leased my second Mini Clubman and stepped up to a JCW and couldn't be happier! This was by far the most painless, fastest car buying/leasing experience ever thanks to Mr. Jae Lacy! The sales and service staff are all friendly and helpful. If you haven't driven a Mini Clubman JCW, you haven't lived! And the Green Machine should be available soon if you're so inclined, she runs perfect! Ask for Jae or Jose in sales.
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What a wonderful experience!! Jae was instrumental in finding the exact car in the exact color my wife was dreaming of!! We recieved multiple options but this is the one. Thanks again for the great buying experience!! We will definitely be back for the next Mini purchase.
This MINI dealership has very poor customer service especially the Parts Dept. I called three times over 2 weeks for some parts info, and I have still not been able to get the info. Each time I called, they'd put me on hold and never got back. Their excuse one time was \sorry we are very busy\. Why the heck would they put customers on hold if they might not even be able to get back to the calls? Lack of common sense and manners.
Shout out to Jae!!!This guy is amazing, great customer service and best sense of humor!! The moment we walked up to the dealer he made us feel comfortable and worked with us on getting the best deal, I really appreciate your time Jae, you are one of the best sales manager I’ve known, thanks for the great shopping experience.... we’d definitely suggest others going to Irvine Mini. ️ ️️️️
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