Marathon, United States
1688 Overseas Hwy
N/A
+16823083495
Bad service, worst experience, do not recommend coming here.
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Great experience Excellent Customer Service Will definitely Rent from them Again. Prices good as well
We rented a boat from Jerry's for the day and would highly recommend it. The staff was very helpful. We stopped by the night before to see the boat and the woman at the dock stayed late to help us fill out the paperwork so we wouldn't have to worry about it the next morning. She also gave us a map and showed us some good routes in the area. The next day when we showed up, the staff was very professional and friendly and answered all our questions. The boat itself was top-notch and a very reasonable price. Some of the other boat rentals in the area were more expensive and don't have staff on site. Jerry's is great. We have wonderful memories from having our own boat for the day. We will be back to reserve a boat from Jerry's the next time we are in the Keys!
I grew up renting in this place great owners!
Jerry's is awesome!!! Johnnie (and another gentleman whose name I cannot recall) was extremely accommodating and friendly. Pricing was reasonable as well. We would absolutely use them again!!
Johnny showed our group of four a great time on the Jet Ski Guided Tour! We would definitely recommend this for anyone visiting The Keys. Our tour guide, Johnny, was laid-back, fun and informative. Ask for him to guide your tour! We will be back some day! :)
Staying on Little Conch Key for the week and was looking for something different to do. Had a great experience with the 2 hour guided jet ski tour! Very nice jet skis and the guide was friendly and accommodating. Would definitely use Jerrys again!
When I called around to find a boat they were a little higher than everyone else however we decided to use them anyway. We rented the boat for 2 days. Johnny was really nice and helpful. We had a blast on the first day fishing and snorkeling. The second day we picked up the boat and took off to have some fun. when we got out we noticed that the waves were way to big to enjoy the day so we decided to take the boat back. We went to the fuel dock to fill the boat up like we were supposed to before returning it. When we tried to start the boat it wouldn't crank. It had no power at all. So I called the office and they sent Johnny out. He thought it was a battery so he had us wait with the boat until he came back with a battery. It turns out that the battery wasn't the problem. So we had to wait for his so called mechanic came. He couldn't find the problem either so we had to wait for Johnny to go back to the shop and get another boat to pull us in. Finally after over 2 hours of waiting and getting towed back in they only refunded 55.00 out of the 215.00 that we paid for that day. He said that they only charged us for a half day instead of a full day (like that was doing me a favor ). So I asked why I only got 55.00 back? If I paid 215.00 I should get half of that back! But I was informed that the half day rate was 160.00 plus tax. I would not recommend this place to anyone.
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