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Johnson String Instrument Inc

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Newton Upper Falls, United States

johnsonstring.com
Musical instrument store· Musical instrument rental service· Stringed instrument maker· Retail· Musical instrument repair shop· Violin shop

Johnson String Instrument Inc Reviews | Rating 4.6 out of 5 stars (4 reviews)

Johnson String Instrument Inc is located in Newton Upper Falls, United States on 1029 Chestnut St. Johnson String Instrument Inc is rated 4.6 out of 5 in the category musical instrument store in United States.

Address

1029 Chestnut St

Phone

+1 8003599351

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

...
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S

Sarah Meyer

Pretty nice place- they helped us get my bow rehaired a few times and help me deal with bow bugs (yuck!). The layout can be a bit confusing, but it's not too bad. The downstairs entrance & area is sort of the more formal, appointment only area, where they deal with expensive stuff. The upstairs entrance & area is pretty much a gift shop compared to the downstairs area. It has cheaper bows, rosin, music, stands etc. Overall, they know what they're doing and do quality work, but it's difficult to navigate as a novice. Also definitely on the expensive side, but that's a given with classical instruments- you don't want to comparison shop.

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David Lyon

I recently purchased two Classical guitars-one for my wife and one for myself from Johnson String Instruments. Why did I purchase something this valuable and which we will spend so much time within our hands as we play and learn to play more complex music? Well, the answer is in the process I went through to find Johnson String Instrument. I spent several hours on the internet researching similar facilities. Johnson String Instrument came away with a much more positive and professional reviews and the customers' comments were focused on customer satisfaction and professionalism. During and after the sale process through delivery and customer-focused satisfaction post-sale they have demonstrated an authentic focus on CUSTOMER SATISFACTION- a truly rare quality in this day of transnational business. They deserve your consideration if you are looking for a home through which to address your forever needs with your stringed instruments. Regards, Dr. David Lyon

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Todd Griffee

I have rented a Jay Haide cello from here. I referred a friend of mine, and she purchased a Jay Haide with European wood. They shipped it with the bridge and sound post in place, just like mine. the sound post caused a crack and she had to return it. I was planning on purchasing my rental, and I took it to my local luthier to have the strings changed. Because of the damage found on my friend's cello, the luthier inspected my cello and found sound post damage. I attempted to call and email to see what could be done. I was told that I do not have the special replacement insurance, I was not allowed to take it to an outside luthier because they did not want anyone else looking at their work, I would have to pay 65 to return it so they could inspect it, and only then would they make a decision. The inconvenience of not having my cello is upsetting. I was told that a manager would be calling me within an hour...standby for an update to see if they make things right, or if I need to contact the Better Business Bureau.

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John Cogswell

After coming in with a list of needed materials and having no idea what I was doing g or getting for my family, I could not help myself but remark to Sue, \You are living proof that Grace is not just a women's name.\ The above does not do justice to the quality of expertise and experience we benefitted from while we were here. I regret I could not give more stars, they deserve it.

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