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Animated Lighting

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Kansas City, United States

animatedlighting.com
Landscape lighting designerChristmas storeStage lighting equipment supplier· Landscape lighting designer· Christmas store· Stage lighting equipment supplier

Animated Lighting Reviews | Rating 2.2 out of 5 stars (5 reviews)

Animated Lighting is located in Kansas City, United States on 13848 Wyandotte St. Animated Lighting is rated 2.2 out of 5 in the category landscape lighting designerchristmas storestage lighting equipment supplier in United States.

Address

13848 Wyandotte St

Phone

+1 8169410400

Open hours

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B

Brian McBride

The Christmas In A Box system is advertised as \easily expandable.\ I found out it is not easily expandable because then company does not disclose their programming software and any expansions are using their proprietary software. I asked for an expansion and they refused. When I saw their littany of complaints for bad business practices, I told them I would join those customers' complaints. The company then agreed to provide an expansion of my show. When the SD card came, it was blank.

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R T

Terrible customer service. I have five light controllers that I have been trying for years to get to talk to one another but can't. I have fought with them, given up, then gone back to them when my temper goes down. Many, many emails to them don't get returned. Phone calls don't get answered and messages are simply ignored. Poor, poor post sales service. The problem is that I live in Canada and have no recourse. I truly wish that I had chosen another company. Unfortunately, I now have all this equipment that I can't get to work properly. I continue to try and I continue to hunt the forums for answers. I might put it all on eBay and start with another company's product. Any suggestions as to who makes a better product?

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Richard Gray

The worst company I've ever dealt with. They steal money, don't ship products already paid for, don't return calls, won't repair defective products, etc. Paul Smith, the owner is only nice on phone until he gets your credit card info, then watch out! He changes to his true self and will randomly cuss you out when you inquire about any problem. This has been going on with this company for years! Better business gives them an \F\ rating with a dozen fraud accusations. Yelp gives them a 1 star rating with similar stories. Only Google gives them a higher rating because of a few shill ratings by obvious friends or employees five years ago. That's why I've decided to chime in with my review. I had to convert almost my AL equipment to light a Rama and have never looked back at this sleazy company or owner. By the way, all the major halloween and Christmas forums have very low opinion of this company too and talk of similar problems going back years. There's better alternatives out there, you've been warned!

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A. Boutin

Turn and run. These guys are crooks. Planned a project with Paul and paid him a down payment. He quit answering phone calls and emails. When I did get through on the phone they took my name and number and promised to get back to me but never did. In the end after waiting for weeks and weeks I realized they weren't going to get back to me so I went to Wow Lights who was amazing and saved me even though I was now in a serious time crunch. Animated lighting never did send me my stuff and wouldn't refund me my deposit. I ended up having to go to visa to report them in order to get my money back. Horrible experience.

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Clifton Goff

This company has the worst sales and customer service from any retail store I have ever experienced. The owner Paul cursed at me on the phone because I was asking for more information about the products I was looking to spend 4-5k on. I would strongly encourage people to avoid them and take a look at their other negative reviews on Yelp.

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