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Kays-Ponger & Uselton Funeral Homes and Cremation Services

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Port Charlotte, United States

kays-ponger.com
Funeral home· Cemetery· Military cemetery· Cremation service· Pet cemetery

Kays-Ponger & Uselton Funeral Homes and Cremation Services Reviews | Rating 4.5 out of 5 stars (5 reviews)

Kays-Ponger & Uselton Funeral Homes and Cremation Services is located in Port Charlotte, United States on 2405 Harbor Blvd. Kays-Ponger & Uselton Funeral Homes and Cremation Services is rated 4.5 out of 5 in the category funeral home in United States.

Address

2405 Harbor Blvd

Phone

+1 9416254113

Open hours

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Mel Mel

Paid almost 300 to cremate my cat of 20 years to get a specific urn and necklace. I was told he'd be ready Monday - he wasn't ready until Wednesday. Then I go to pick him up, he's in the wrong urn. At first the lady tried to tell me it was the right urn until I pointed out clear differences between what was pictured and what I got. Then I get told they ran out of the urn I paid for and she can't reach anyone to find one. I don't blame the lady who tried to help me and was clearly overwhelmed. This place is understaffed and disorganized. I should have realized that when I dropped his remains off, after speaking to someone that morning and giving my info, and was told no one informed them I was coming. Nice pet packages if they were actually as pictured.

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Greg McMahon

My wife and I were very pleased with the overall service and facilities provided by Kays, Ponger & Uselton. In particular, Sarah was extremely helpful and accommodating. She produced a beautiful video montage of my father-in-law using the photographs we provided. Moreover, she showed tremendous grace and patience as different family members continuously emailed her photos to be added to the video. Also, even after the funeral, she accepted corrections to my father-in-law’s obituary and made the requested changes promptly and without complaint.

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Theresa Cherry

Very unprofessional, high pressure to upgrade this and that. Women dressed like they were ready for a night out, stiletto heels included. Almost double the price of the funeral home we went to for same service package. Had to pay a hostage fee to have my brothers body released to the other funeral home. At a very emotional time, not the place to go.

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Karen Hartman

No one is prepared when the time comes to say goodbye to your LOVED one. My husband RICK was an exceptional man in everything he did in life. Emmy award winner, engineer, guitar player, father, and being the BEST HUSBAND to me. I was soothed by the tender and caring staff who handled my dearly beloved RICK. Thank you for being so compassionate and thoughtful on one of the most difficult experiences I had to endure.

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Elaine Tirella

Thank you Nadia and staff for your kindness, gentleness and professionalism in handling my mother’s funeral arrangements. You were thorough and efficient and so respectful at all times. I was so comfortable with you as if I knew you for a long time. Thank you once again for all you did for me at such a stressful And sad time in my life. Elaine Tirella

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