Manassas, United States
7200 Gateway Ct
N/A
+1 7033617000
The furniture is of the highest quality. I had a large order and everything arrived as promised and on time.Amazing customer service.
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DO NOT buy their Sling material outdoor chairs!!! We purchased 6 sling chairs and within one season all the Slings began to stain. We contacated Kingsley Bate (KB) about this issue and were provided cleaning instructions which we attempted numerous times with no success. The chairs look terrible and are an embarrassment to display. We contacted KB and they refuse to offer any replacement or appropriate compensation and claim the staining is due to our \lack of maintenance\. Such BS, as we are very meticulous. Are these chairs to be washed daily? If so, then KB should clearly indicate such in their description and be upfront about the potential issues with their products. KB should not sell OUTDOOR materials that stain so easily from outdoor elements AND can't be cleaned. Shame on Kingsley-Bate. I'll never buy another KB product.
Ordered our KIngsley Bate outdoor furniture over two months ago and paid in full and have only received partial shipment. This is way over the ETA quoted by the dealer. Some of our furniture has arrived way past due and one box was full of carpenter ants. Gross. I had no problems like this when I ordered Gloster teak. Stay away from this company b/c they don't honor their delivery times. 2 months and I have not had my furniture for Memorial day and now it is the 4th and still half my furniture has not been shipped. At this point, I am wondering if we will see it for Labor day weekend.
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