Lafayette, United States
3660 Rome Dr
N/A
+17654469394
I have been seeing Dr. Nizar El-Khalili since the winter of 2015. He is kind, helpful, and he listens to me. He has helped me with my mental health journey and I wouldn't be in the good place I am now without him. I am seeing a lot of one star reviews though. I'm not sure why exactly. Yes, there are some prickly people there, but I've never been to a doctor's office where I like EVERYONE I meet there. Yes, some times it's hard to get questions answered but I've never gone more than a few days without a call back. Billing can be a pain but they can work with you. I've been going 5 years here and for me it's always been fine. Just think, they are people too. They have good days and bad days just like everyone else. And I make an hour and a half drive just to see Dr. E. He's worth it to me.
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I've been going for a couple years now and they are absolutely useless. I have been misdiagnosed ignored and even had my therapist retire and then they didn't replace her for 8 months! I told my therapist and psychologist that I had split personalities vivid hallucinations both auditory and visual and they said \oh its just stress try to relax more maybe try online dating
Wish I could give 0 stars. I loved my psychiatrist, Dr. Clyde, but the receptionists never pick up phone calls and I have had an ongoing issue with the billing lady named PAT SHIVELY . She is very rude and disrespectful. She doesn’t listen to my concerns or even what I’m asking. I’ve had to speak with her multiple times and every single time, she was rude and sounded like she hated her job. They never tell you if you are being charged for a service until they mail you the bill. I have even asked if I was going to be charged and they replied with no yet I still was billed and since I have no proof of the conversation , I have to pay.
I had an appointment with Miss Singh. I was 11 minutes late and she wouldn't see me for a mes evaluation. They won't let you switch doctors for some reason, so I had to reschedule an appointment with Miss Singh. Her earliest appointment is a month from now. Very unprofessional, irregularities in they policies, and a waist of time. Don't go here if you need help. You will just leave aggravated and in worse condition then when you arrived.
I would always rate it a 5 over the last 25 years. But being assigned to an extremely younger NURSE PRACTITIONER, whom I'm supposed to call Dr. IS NOT happening, especially when Dr. El-Khalili and Dr. Buonanno have been the only 2 I've seen. I called in prior and explained the entire story, and was scheduled with an actual M.D But I did not get the Dr. I got Clyde again. He thinks we got off on the wrong foot. I will be writing Dr. Nizar ElKhalili, as i am positive he is not aware of the unprofessional conduct taking place in his office and I will not stand for any nurse that declares himself smarter than Dr. Aldo Buonanno and Dr Nizar El-Khalili., based on the fact that he is smarter and younger.
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