Lake Worth, United States
1926 10th Ave N STE 204
N/A
+1 5615862800
First time using First American Title and it definitely won't be the last. Susan Anderson, Donna Alvarado and Erin O'Brien have been nothing but pleasure to work with. If you're looking for a reputable, professional and honest Title company, THIS IS IT! Thank you ladies for all of your hard work. It was a pleasure working with you, I greatly appreciate it!
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When I closed on my house back in January, my husband and I had to take off work for the closing. After leaving work, we found out that our closing was pushed back 30 minutes. When we arrived to the closing, we waited over an hour for the paperwork to be ready for closing. On top of that, as of June 3rd, I am still waiting for the check for my HOA fees to be received by my HOA. That check should have been sent in January on the same day as closing. When my HOA notified me they never received the check in March, I contacted the Title company. On March 6th, they told me the check was in the mail. My HOA notified me again in May that my payment was outstanding. It has taken repeated phone calls and emails to First American Title for this to be rectified.
I'm a realtor here in Lake Worth and Susan Anderson is the perfect one for the job. My favorite part is that it's not just her. It's a whole team. If I have issues, BAM, they are solved. This was my third deal with them and I'm impressed.
They did the closing on the sale of my home and were extremely professional. I would use them again!
The only person who was kind and picked up the phone was the receptionist. I would call my escrow agent 3-4 times over a 5 hour period or so just to ask a few questions about some of the forms. They have you complete a bunch of information online for closing, THEN when you actually close instead of using the forms you completed they send you the same forms blank. Its completely counter productive. Although the closing went without a hitch there was definatelty a lot of added, uneeded, fruatration due to the issues above.
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