Lakeland, United States
3632 US-92 Unit 9
N/A
+1 8636688816
I had a new Patio built and the crew that did the concrete and the crew that built the room did a great job. The reason I am not giving 5 stars is due to the job not being complete yet and the lack of communication I have received from the start of the project. The project has been paid in full for over a week, and still not 100% complete. We were told over a week ago someone would be out next day to finish the job and nobody showed or called. This has been the case with them from before we even started. In several occasions we were told someone would be back next day and nobody showed up or called to let us know there was a delay. When I called them after no follow up for several days , I was given the same reason both times. They had people out sick. I have no problem with rescheduling as people do get sick. However, a phone call or text to let us know they would not make it would have gone a long way and been the professional thing to do. The work that has been done so far has been done very well and we are very satisfied with what has been done. We just want this project completed 100 % per the contract we signed. This review would have been 5 stars had they simply done a much better job with communicating any delays to us from the start.
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Jack and Russ are awesome! Crew was great. We had a new roof put on our screen room and had windows and a new door installed as well. The room looks absolutely amazing! We didn’t really know what to expect, but it is so much more than we imagined! We highly recommend Graham Aluminum!!
I had graham enclose my screened porch last year. Turned out beautiful. Last week we had. Some water creep in from a hard rain we had received and i was devastated. I called and they kept their word that they would come out and do what they needed to to fix the problem. I appreciate all they did. We haven't had any rain yet but I'm confident the problem.is fixed. Thank you so much to graham aluminum and his team. Especially David , who was the associate that helped us
Great job everyone very professional and reasonable prices. Russ is a great guy and they did everything he said they where going to do. Concrete guys and the guys building the porch all great. I recommend them.
Great experience. Jack and his team did an outstanding job from start to finish. They were very patient while we got approval from our HOA and once the approval came through from the HOA Jacks team started construction almost immediately. So glad that we found their company and decided to call. The finished product is amazing and fits our needs and expectations.
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