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Disney Store

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Las Vegas, United States

stores.shopdisney.com
Children's clothing store· Collectibles store· Doll store· Toy store· Clothing store· Costume store· Gift shop

Disney Store Reviews | Rating 4.4 out of 5 stars (8 reviews)

Disney Store is located in Las Vegas, United States on 875 S Grand Central Pkwy. Disney Store is rated 4.4 out of 5 in the category children's clothing store in United States.

Address

875 S Grand Central Pkwy

Phone

+1 7023862944

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Tereza Lomeli

My four year old has a princess party to go to for Easter and went in this location to find a dress hoping for Snow White DIDNT see anything so I asked a cashier name on receipt was Julie A #1474613 for some help she was very rude and not nice at all definitely shouldn't be working in a Disney store

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Kristen Velasquez

Wonderful experience shopping however they were very limited on adult(big kid) items.

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Crystal Juarez

Was charged an additional item and have not heard back from anyone. Manager Ivonne or someone please contact me or I will be filing a claim through my bank if not. Also customer service has been so bad. Wow, I can’t believe how rude the cashier that rang me up was and it was not busy at all, but she acted like she had a line out the door, we were the only ones in line and she still managed to over charge me and again no one has let me know what’s going on, they left a voicemail with no details after I called and pressured them to give me a refund. They never apologized for the inconvenience or the mistake they made out of carelessness. I even told one of the “cast members” that no one seems to care that they charged me 30 extra and she just said “yes well I don’t know anything about it”. Hire better representatives for Disney or a store in general that deals with people. I shouldn’t have to see rude faces when I’m spending my money giving them hours.

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Lexquisite Reads

Loved the great deals and atmosphere! The only con is they make you purchase a reusable bag when shopping.

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Kathleen Ramirez

Absolutely HORRIBLE Customer Service!! I'm embarrassed to say that, as I am a local. I feel horrified for our tourist's that come visit our city and get this treatment!! First, there is a customer limit inside the store. Understandable during these times, however the elder lady at the door opened the door to inform us that we had to wait. 2 people leave the store, nothing. 2 more people leave and she finally waives us in through the glass, but can't open the door for us, like she did when we first got there? It wasn't because of distancing either, because she wasn't distanced in the store! #2, we get our 2 items and get in line. We wait for approximately 13 minutes in line, 1 family ahead of us, but there was a couple buying half of the store (no joke) at the register (only 2 registers are open due to the restrictions). Instead of continuing to work off of the existing line (like the were), they open the second line, and the young associate instructs the people behind us to get in that line! Then starts taking those guests first instead of the people already in line, whom had been waiting for 15 minutes??? What about the couple in front of us that had 2 kids and were next??? We waited in line, no joke for 25 minutes!!! I had a Starbucks order that was in the window for 30 minutes(time stamped). My family all work in Customer Service based jobs, and this is not the way we were trained to treat the Guest's that patronize our businesses. The Manager and her staff (she was there, helping put that large order in the bags, 6 of them, at the end of the transaction) need to go to some serious Guest Service classes!!!

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Henrry Oswaldo Ortiz Rodriguez

They doesn't have much discount as others stores of disney, you have to wear mask and is clean

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Drakeo 702

Do not shop there , garbage products. bad customer service ,

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Paul Diaz

I'm giving 2 stars because it's clean in there. That's it. I had, MAYBE, 1 person with that Disney cheer in them. No prices on what I wanted, sales were terrible (half off about 1/10th of the store?! And maybe 3 outfits for infants/toddlers. Last time I go.

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