Emerald Medical Supplies

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Las Vegas, United States

lasvegaswheelchairs.com
Medical supply store· Wheelchair rental service· Medical Supplies· Retail· Scooter rental service· Hospital equipment and supplies· Medical equipment supplier· Motor scooter dealer· Wheelchair store

Emerald Medical Supplies Reviews | Rating 3.4 out of 5 stars (5 reviews)

Emerald Medical Supplies is located in Las Vegas, United States on 5243 W Charleston Blvd #9. Emerald Medical Supplies is rated 3.4 out of 5 in the category medical supply store in United States.

Address

5243 W Charleston Blvd #9

Phone

+1 7026786267

Accessibility

Wheelchair-accessible entrance

Open hours

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C

Cassandra Blair

When I went in the woman working there was not wearing a mask. I asked, \Do you not wear masks in here?\ She replied, \I don't\ pointing to herself. I left immediately and will not patronize this business. This is a medical supply company not adhering to medical precautions and practices. Not to mention, as a store worker, she is exposed regularly and the people coming in here are caring for the most vulnerable of the community. She puts everyone at risk and has probably spread the virus already. This business should be fined.

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Vegas is HOME

Terrible experience. I reserved a wheelchair for a disabled relative who was coming to visit me here in Vegas. I was sent a confirmation that clearly states free delivery to home or hotel. I received several calls in a short period of time (I'm a teacher so cannot pick up my phone during class time) and I called back when I could. I told the person who answered that I was returning a call from an employee and that it would be difficult for me to receive a call during business hours that day. I asked to please speak to that employee. She then gave me another number to call and it turns out it was the employee's personal cell phone and she wasn't even in the office. The second employee wanted to know why I was calling her there and that she did not have any of my paperwork. I called a business to return a call and that was the number I was given!! The employee then recovered and told me she had called to ask me if I was either going to pick up the wheelchair or if I wanted to pay the delivery charge for home delivery. I was perplexed since my confirmation said Free delivery to your home/hotel. She again stated that there was no free home delivery. I then asked if my family had chosen to stay at a hotel they would get free delivery. She said yes. We went around and around for a few minutes. It is an absolutely absurd policy. It's more of a hassle to get into any hotel in Vegas then to deliver to my home with ample parking right next to my door. Needless to say, these folks use deceptive advertising and treat locals terribly. I cancelled my order and had a good experience with another company (Scootaround) who happily delivered for FREE on a day that their office was even closed.

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Lisa Suidgeest

Called the night before to rent a wheelchair for the next day. Couldn't walk the strip due to a hiking injury. They made it easy!!! Thank you so much! Our day was a success!!!!

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Theresa Tanedo

Awesome place!!! I had a hard time finding the place because they have no sign in front the bldg but I called and they were very helpful.

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Shirley Shephard

We rented a wheel chair for my 90 year old mother twice. The chairs were delivered to the Holiday Inn Vacation club as directed. Their prices are fair. The chairs were pick up as directed both, time and date from the concierge. We will definately used Emerald again when visiting the Las Vegas strip