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Stones & Granite Of Lexington

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Lexington, United States

customcountertopslexington.com
Countertop store· Bathroom remodeler· Granite supplier· Kitchen remodeler· Kitchen supply store· Marble contractor· Marble supplier· Natural stone supplier· Stone cutter· Stone supplier· Retail· Home And Garden

Stones & Granite Of Lexington Reviews | Rating 4.5 out of 5 stars (5 reviews)

Stones & Granite Of Lexington is located in Lexington, United States on 761 E 7th St. Stones & Granite Of Lexington is rated 4.5 out of 5 in the category countertop store in United States.

Address

761 E 7th St

Phone

+1 8592534070

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Service guarantee

Open hours

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K

Kim Crites

We highly recommend Kristen. She has never disappointed us. She is always on her toes with every project we throw at her, she has always went beyond our expectations on providing 100 percent satisfaction to us and the customer. She’s professional and definitely knows her job well.

M

Mark Delong

Kristen, our Stones & Granite Rep always provides the best and most helpful customer service. She always gets our clients on template & install super quick. Jonathan & the template/install crew always show up and do an excellent, top professional grade job! We at Delong's Tri-State Custom Kitchen & Bath recommend Kristen for help and Stones & Granite of Lexington for all your marble, granite, and quartz needs!

J

Justin R

I want to share a bad experience, but one that was made much better thanks to the people at Stones and Granite of Lexington. I ordered a piece of granite, for my kitchen. When it arrived it was delivered and installed perfectly, the craftsmanship on the edge and surface was perfect, but the color was completely wrong. I get that Granite is a natural product with natural variance, but this was really, really wrong. I called Kristen Perraut, and this is where the company really shined through. They could have just told me to just pound sand and deal with it, but to their credit they went back and looked at the reminants and completely agreed that the color was totally wrong and that it didn't match the slab I had approved. In the end, we were able to reach an agreement to get it fixed. I just want to say that I know mistakes happen, that can be true of any company, but when you find honest people to work with, who really try to do right by their customers, they deserve to be recognized. Thank you guys!

R

Richard Garr

We purchase granite 5 months ago....granite is already stained and discolored and appears very poreus. We have been in contact for well over a month for the issue. While they seem to want to help they advised that a 1 year seal is recommended to be sealed every 6 months....our granite set in our house for 3 weeks prior to moving in. If we set a glass on it, it would leave a grey ring. I’m not expert but I’m not for sure if it every got sealed to begin with. We were advised to make a paste and let it set for 24-48 hours , sealed with plastic wrap....it made the granite worse. Now everywhere the paste was applied, the granite is stained. They still communicate but always say they will call back, but rarely does this occur. We always call back the next day. Right now they advised they were going to have an expert come to look to see if it was fixable. We were suppose to hear back yesterday or the day before but nothing. Called again today and was advised they would call back. It just appears we will have to pay to have this mitigated or replaced as they haven’t offered a solution or ownership of the mistake. I take meticulous care of our granite and use highly rated products for care as recommended. I will update review if situation is mitigated. They were very friendly and had very good pricing when we purchased.

S

Shannon Fayola

Amazing customer service!! Savannah & Emily really helped me out picking out my beautiful granite. %100 recommend.

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