Orem, United States
1442 Business Park Dr
N/A
+1 8012243338
Wheelchair-accessible entrance
I was very pleased with the service I received here. Justin helped me to get my equipment set up and he answered all of my questions. They also provided me with a full demonstration and gave me resources to use for supplies and support. Thank you!
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The WORST company ever! They lie about EVERYTHING and do not tell you very important information so they can get your money and come take your machine back, total rip off, all employees are straight up dumber than a box of rocks and they are BEYOND dishonest. If I could give 0 stars I would!
I’m new to having needs. I’ve found very good personal service here and very knowledgeable help from Misty. It’s usually those with negative experiences who post, I only wish they could respond to each of those to help understanding. I’d like to shout out 5 brilliant stars. And encourage them to look at training or finding the right kind of people to represent them. Find more Mistys.
Tried to call in to give them my updated insurance info so they would not charge me full price on recurring equipment payments, and sat on hold for 15 minutes. When I called back in to the main desk they rerouted me right to the hold line and did not try to help me with my issue.
Lincare is a joke! I had a small rental unit for one week. We canceled and a week later they came and and picked it up. Then a week later they came and to pick it up again. Four times in all they came. Now seven months later I notice they have billed my insurance for 537.00. Do they even keep records? Is this honest? I am on hold for ever but hey it gives me time to write a review. - (Addendum) Well it is now 2020 and they are still threatening us for an under two hundred dollar bill mistake they made in June of 2017. Now they want over a thousand dollars and are threatening to take us to a collection agency. I would never use this company for anything! Local people are great but I have talked to people in about five states to get the bill straiten out?
Old unreliable equipment and loud that smells bad ;( even more unreliable customer service:/
My grandmother was on their service from her first diagnosis of emphysema when she was on oxygen with a cannula to oxygen after her tracheotomy was put in. She loved lincare and looked forward to every visit from them. They treated her very well, all through her final days.
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