Los Angeles, United States
5850 W Centinela Ave
N/A
+1 3106518629
DeliveryIn-store shopping
Car hireOil changeRepair services
Love all the folks at Airport Marina Honda. The service team is top notch. Well run shop. Everyone is professional, friendly and provide thorough yet fast service. Even though it's farther drive than the one closer to my home or work, I prefer taking my car where I know it will be handled appropriately and I won't be talked into services I don't need.
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Great experience at Airport Marina Honda. Leased a 2020 Civic EX with Lucy’s help - the best compact car I’ve driven. Quick off the line, fun to drive and plenty of space. Would definitely lease from them again. Always felt safe and got to test drive a few models before making the decision.
The salesperson’s attitude was strange from the very beginning. The whole experience was not worth my while. I was excited to test drive and even that experience was dry. He didn’t describe any features, the ride was silent. Left there with no car but was able to find a Honda dealer that wanted my business and made it worth my while. Left that one with my car!!! Please do your research and try to find dealers that really care about their customers, make them feel welcomed, and really find a way for a customer to find a car at the best possible price for them! It’s a shame because I purchased my very first car here, 7 years ago and in retrospect, that experience was also not the best. Now that I have experienced a superb salesperson and customer service, safe to say I will not be going back to Airport Marina Honda.
Beware. They illegally sold to me a used car that failed the smog check in 2020. The repair cost was hundreds dollars! They charged State Emission Certification Fee even though the smog check was failed and I did not get the certificate. They even charged 1200 for KARR security system, which added no value when you resell your car (even a sales person in other Honda dealer shop told me that it has no value at all). I was completely fooled. I am in a process of filing a lawsuit.
Best experience I've ever had at a car dealership. Mike Acosta was fantastic; best salesperson I've ever had the pleasure dealing with. Mike and dealership follow all COVID-19 safety protocols (entire process for leasing new Civic occurred outside). In and out in an hour and a half. Will definitely lease or buy from Airport Marina Honda again!
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