Los Angeles, United States
220 W 5th St
N/A
+1 2132657908
Toilets
Wheelchair-accessible liftWheelchair-accessible toilet
This place is a scam don’t waste your money. They don’t refund either. I’m adding my response here since I can’t respond for some reason. “People like you” interesting choice of words. I clearly wasn’t satisfied with the service which is why I left one star, what makes you think I would even want to return? Make whatever excuse you like it was not worth the 420 plus the tip I left for that very mid, uncomfortable and unhygienic service. 4 people there to serve us? I must have missed the other 2 people, you probably have us confused with someone else because we only received 2 services. I had no problem with the workers I have a problem with the company. When trying to reach the manager they wouldn’t even speak to us. I went with my partner for their birthday and was treated as if we didn’t matter. Clearly we’re living in a crazy time which is why I was so uncomfortable with the way everything was set up. I have the right to feel how I felt and the way you responded is a clear reason why I left feeling the way I felt. I went thinking we were getting a spa experience and leave relaxed but instead we left feeling worse hence why I feel like it is a scam. I wanted to do something special for my partner, spent a lot of money and was treated terribly and you clearly continue to do so. Your staff was great but your company needs to learn manners and how to deal with unsatisfied costumers.
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Ever Profesional & Clean. Highly Recommend The CBD OIL TREATMENT MASSAGE Especially During This Pandemic I've Been Stress & Tense. After My 80 min Massage I Feel Renewed
Adequate but overpriced for what you get; and uncomfortable in many ways. Tables narrow, orange sheets and a quilt, head support too low and flimsy (needed multiple adjustments during a time I wanted to relax), Oriental rugs throughout not conducive to super cleanliness. Then there was the maze to reach it in the basement - not a pleasant walk or views along the way. Zori the masseuse was sweet but crude in her movements; I never could completely relax. Then I was left oily in numerous places even after her quick wipedown. And......nothing says \healthy\ like the bowls of starlight mints in each public room.
Spent a week in SF and a friend and I did the invigorating package while our husbands took in some history. It was excellent! Later in the week went back with my husband so he could experience a good Thai massage...he loved it. I had a deep tissue massage while I was there and it was the perfect blend of traditional deep tissue work and some Thai stretching.
Massage performed professionally. Modesty maintained at all times. Masseuse focused on specific areas with deep attention but also gave time for rest before returning to area. Sheets cool and relaxing. Water fountain provided sound relaxation and distraction/focus. Body as a whole was given attention. Treat post massage was sweet and gave energy to continue with the day. Time to lounge allowed me to get my bearings and regroup. Yoga area looked inviting and I was tempted to sign up :)
Deli
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Wheelchair-accessible liftWheelchair-accessible toilet