Los Angeles, United States
1155 W Temple St
N/A
+1 2132500143
Good reputation with services provided but unfortunately trying to locate my impounded vehicle contacted their Temple st Garage in Los Angeles on night time shift one of the guys answered stating he had previously told me that my car was stolen; being my first call and told me not to call back againg Called back around 10 times where he cut off the communication I suppose is one of those individuals with mental issues believing is a Police Force active Officer just being a driver of VIERTELS which is the Police Official Impound Clarifying that not all others Emp are like this frustrated individual who's actions are giving his Team Members a negative representation and to mentioned Entity as well This frustrated individual should be receiving Unger management and PR classes to learn how to manage himself and to attend and perform his Public Relations with manner and professionalism ... THE INDIAN BOY
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I don't know where to begin. My vehicle was told to be a facility an hour after I discovered it was gone. I continued recalled for over 2 weeks and was told that my vehicle was not there. 3 weeks later I received notice of lean sale regarding my vehicle. The notice indicated that my vehicle I've been checked in 10 hours after it was told originally. In addition, the wrong license plate. These people are CROOKS. The business license should be revoked and they should be jailed. If I stand ready to prove my allegations and open court.
Although my car was impounded because of unpaid parking tickets my experience with Viertels Towing was positive. I understood that for one it's my fault for allowing these tickets to become outstanding. Secondly they are not the ones who decide what vehicles to tow. So I couldn't be mad at them. Anywho, when I went to inquire about my towed vehicle they where understanding. They understood my financial need, they where able to work with me. The staff where great, they answered all my questions and had no issues releasing my vehicle with the proper documentation. In all I'm mad at the city for their outrageous fees.
My manager towed my truck out of my parking space out of spite but the worst part is not only did we have to wait outside of the tow yard for 2 hours but as soon as i walked up to my truck i saw the dent on my driver side front bumper. The employee was smiling as if it were a joke and kept saying talk to the manager. This is after i paid 367.00. As recent as 5 days ago for insurance purposes i had to take photos of my truck from all angels and no dent was there. I'm very angry and I'm in the process of filing several small claims lawsuits. Not a good experience at all. Shame on them.
Slime. I don’t even mind the release fee, but the 43 storage fee even if your car is on the lot for just fifteen minutes like mine was is pure slime. As if land prices are so high in this part of town next to the freeway that they need to charge the overnight parking rate of downtown hotels.
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