Sugar Grove, United States
43W624 US-30
N/A
+16304664866
Great costumer service and resources. Always greeted with a smile. Will definitely return.
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If you are planning to learn how to fly or even wanting to taking flying lesson here think again. Instructor, Shina, I had was very unprofessional. She doesn't know what she is doing and doesn't know what she was talking about half of the time. She has an huge ego to the point she think she is always right. I had a real life system issue with the Seminole in the middle of a flight lesson with her. She would panic and not know what to do. I had to help her understand and troubleshoot the issue. Sometimes I would wonder whether she is the student or the instructor. Sad to say but your going to have a very inexperience instructor when comes to instructing students. Wouldn't trust my hands on her when it come to teaching. She is very unprofessional when it comes to teaching student and treating students. Doesn't get back to you when you have a question or does she pick up her phone. Why even bother to own a phone or even instructor students if you are not going to pick up. Not only that the Seminole constantly breaks and she would always say oh its fine it the way it is. Told them to fix it many times but tells me its normal, until one day it completely breaks then they go and fix the problem that I have told them previously. Its a scam if you are looking to find a place to learn to fly.Not happy with the service that was provided.
I have been doing business with this company since 2001. Whenever I have had an issue, it's addressed promptly and fairly. I will keep coming back. )
Can't say enough great stuff about luminair. Such a great place to be. Special shout out to Tim, Kristyn and Kathy. Great people I call my friends.
Great service! John L was very helpful on the line. All desk agents are very wonderful and polite. Nice family owned company
Deli
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