Plano, United States
5308 W Plano Pkwy
N/A
+1 4693409535
John was able quickly come up with a plan to give us the look we wanted for our home. The installation technician Angel was great and did a thorough job of cleaning up before he left. Since the install John has been very attentive to my questions and concerns.
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After admiring my neighbor's beautiful outdoor lighting, I asked for the referral of who did their lights. Lunax FX is owned by John and he is a really great guy who is professional, punctual and kind. I obtained alternate quotes for the landscape lighting and John was very reasonable in his pricing. He delivered a quote via email and installed our beautiful lighting last evening. John was wonderful to work with. His installer was tidy and cleaned up after the installation. I would highly recommend John and his company Lunar FX.
Thank you John and Lunar FX Lighting for doing a great job on our recent installation! Everything went smoothly and as quoted. Angel did a great job on the installation and we could not be happier with the results! Matt S.
When it comes to choosing a right person or company, to get a project done for your resident definitely you have to do more search, homework and study because you don’t want a spend your money and time for an incomplete job.So I came across this company and after the job it’s been done, I did find some small issues like the quality of material, and also some of the wiring was installed unprofessionally. They came back and correct part of it and some other part yet I had to ask another person to do it because clearly he didn’t want to spend more time! After the owner came to collect the invoice, I asked him about the warranty and he said: all the quality of lightbulb he used it comes with 3 years warranty and there’s no way they go bad before that. Guess what? Not even a year some of them are out, and some of the whole light assembly are defective! After calling the owner Mr.John Frank and left a message for him because usually he doesn’t answer the phone for the first couple of times, he said: I’ll send some one in a next 7 days to take a look! After about 45 days he sent someone, just to leave 2 lightbulbs on my drive way. After contacting him and asked for the reason, he said: yes just go ahead and do it yourself! Patiently I did listen to him and after asked him if you would just send your technician sometime that I would like to be home and make sure everything is done in my knowledge and I don’t have to bother you very soon, he got mad, razed his voice and said: Doesn’t work that way!! Imagine you get such an answer from the owner of a company, so based on his answer, regarding correct his work or his employees I’m not looking for quality of work or anything else because he failed to handle his responsibilities. All my experiences from him and his operation is: most weakest, poor and unacceptable response. Mistakes happens but it’s up to that person to correct it or lose the customer by leaving a bad experience!!! Because he’s not the only one!!!
John was very professional, friendly, & on time. John was very knowledgable. We didn't have to ask questions, he went over everything we was going to ask. John, we Love our lights. Our backyard looks so much better. Thank you John, from the bottom of our hearts. We will be contacting you soon to get more lighting. If you're thinking about lighting for your home, please give JOHN a call you will be happy you did. We are!!
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