Search Icon

Bachmann Pools, Spas & Saunas

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Madison, United States

bachmanns.com
Hot tub store· Hot tub repair service· Swimming pool repair service· Swimming pool contractor· Swimming pool supply store

Bachmann Pools, Spas & Saunas Reviews | Rating 4.6 out of 5 stars (5 reviews)

Bachmann Pools, Spas & Saunas is located in Madison, United States on 2225 S Stoughton Rd. Bachmann Pools, Spas & Saunas is rated 4.6 out of 5 in the category hot tub store in United States.

Address

2225 S Stoughton Rd

Phone

+1 6082227727

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
Write review Claim Profile
M

Mike

I had always wanted a home sauna so I stopped into Bachmanns and was greeted by one of their associates, Chandler. She showed me the various models available and explained the differences between infrared and the classic style. I ended going with a Tylo and could not be happier. She kept me in the loop every step of the way up to delivery. If you need a sauna or realistically anything from them ask for her!

J

Julia Pearson

We are so insanely pleased with our choice of hot tubs and for going with Bachmann Pools & Spas! They treated us so wonderfully and the delivery was flawless.

K

Kristie Schilling

I bought a used hot tub and went to Bachman because it was close to my home. My first visit was good. A young sales associate, I would have guessed she was in high school or just out, helped me and gave excellent customer service. I went back a second time to get some more chemicals and my experience was less than stellar. The woman who helped me, sold me more chemicals than I needed because I'm new to hot tub ownership. I felt like she took advantage of my lack of knowledge and loaded me up with a bag of chemicals she said I would need. It turned out, I did not need one of the bottles because the vanishing act product took care of my needs. She did not tell me that their chemicals could not be returned. I went back to return and she refused to return them two days later. I understand the no return policy but I do not appreciate dishonest sales techniques. Just be very careful when you shop here. I'll be going to Leisure Concepts from now on because Jim has been honest and incredibly helpful.

S

Sheri Johnson

I recently needed to replace my in-ground pool liner. I called several local pool companies in the Madison area for quotes. This seemed like it would be an easy thing to do, but it was not that easy. One company I called, had someone that did it listen to my needs and suggested things that didn’t make sense, one company that I have been doing business with for years that didn’t get back with me after calling to give them an opportunity three times, and Bachman’s. Joree Chrostowski at Bachman’s is wonderful, she is the reason I went with them for my pool liner. She provided prompt and helpful service, she is extremely knowledgeable and made the entire process stress free. The exceptional service didn’t end with Joree, Doug came to the house to measure in order to provide the quote. He was equally as helpful and very professional. He offered suggestions based on his years of experience, and I’m very happy that he did. Once the new liner arrived, it took Doug only one day to remove the old and replace with the new. I’m so glad I went with his recommendation, I love how the new liner looks! Because this is an older pool, I also needed other things worked on, Doug took care of all items quickly and reasonably priced. People make the difference, I’m very thankful for Joree and Doug. Because of them, I will be looking to Bachman’s for all future pool needs.

C

Clint Tornow

What stuck out for me were two things. The first was my salesperson Chandler was knowledgeable, patient with my questions and very informative. She made my buying experience enjoyable and is a pleasure to work with. The second was on delivery. Drew and his team came to my house, did what they said they would do and went beyond the call of expectation. Great team. Great experience and looking forward to working with them going forward. I'm sure Bachmann Pools is proud to have them representing their organization.

Top 10 companies in Hot tub store category in United States

Close