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Tool & Truck Rental Center at The Home Depot

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Madison Heights, United States

homedepot.com
Tool rental service· Construction machine rental service· Equipment rental agency· Lawn equipment rental service· Scaffolding rental service· Truck rental agency· Crane rental agency· Forklift rental service· Lawn mower repair service· Tool repair shop

Tool & Truck Rental Center at The Home Depot Reviews | Rating 3.5 out of 5 stars (5 reviews)

Tool & Truck Rental Center at The Home Depot is located in Madison Heights, United States on 660 Twelve Mile Rd. Tool & Truck Rental Center at The Home Depot is rated 3.5 out of 5 in the category tool rental service in United States.

Address

660 Twelve Mile Rd

Price range

$$$

Phone

+1 2483363410

Open hours

...
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M

Mark Dagen

Rented an electric power washer. A gas washer wouldn't fit in my car so I took the electric. The team demonstrated it and it looked like it could do the job. I get it home and the pressure was less then my garden hose with a nossel. I took it back and the guy saw the hose attachment was on backwards he fixed it and tested it, worked fine. I took it home again and same low pressure. The staff was great but the electric washer was lousy. Dont rent the electric washer.

M

Matthew White

The Tool Rental Department has the most unprofessional customer service representatives. I would HIGHLY recommend renting tools and/or other services, from another store.

I

igor kamash

One cashier and 20 people in the line

Z

Zef Dema

Great selection, good employees. Great pricing

A

Aaron Khorran

I placed an online order, for 7 items, with them 5 weeks ago. With the online order, the Madison Heights location was chosen as the pick-up point. One of the items was discontinued between when ordered and pick-up. This item was stocked at this location at the time of order. Upon pick-up it was found that the store saved their last part, the floor display. The display was damaged and missing parts. Many hours spent over multiple customer service calls the issue is still not resolved. The collection of the other 6 items was also handled poorly. A call-in notice was made a day in advance to have the items ready to collect. Arriving to pick-up, it was apparent that the items were not ready. This took the store closer to two hours to collect the parts. This lead to having extra time charged on the HomeDepot truck rental. Billing was also poorly done. Placed the order then, 24hrs later, half of the order was canceled by HomeDepot due to a processing error at one of their distribution centers. When reprocessing this, HomeDepot double charged the creditcard and the new total was more expensive than the original order. It took nearly 3hrs of customer service calls to prove the itemized receipt cost was greater than the original receipt......... Roughly 2/5 of the phone calls to this location are disconnected when transferred. This was my first online order with HomeDepot.... customer service told me that the next order will go better because this was my first time. This just adds to the aggravation as all the issues were created by HomeDepot....

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