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Malvern Saddlery Ltd

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Malvern, United States

malvernsaddlery.com
Entertainment· Horse Equipment Shops· Retail· Tack shop· Gift shop

Malvern Saddlery Ltd Reviews | Rating 4 out of 5 stars (5 reviews)

Malvern Saddlery Ltd is located in Malvern, United States on 1 E King St. Malvern Saddlery Ltd is rated 4 out of 5 in the category entertainment in United States.

Address

1 E King St

Phone

+1 6106959980

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Y

Yotam and Anna

We ordered from them twice, on eBay. Twice the payment was sent promptly (immediately), twice an entire week passed before an attempt was made to get the tracking info. At which point we were informed that the item was listed incorrectly. Not good. Online sales required PROMPT execution. One week before telling your customer that something is not available or mis-listed (the listing is still there! Hasn’t been changed or removed) is simply not acceptable. If you take the , get the order and communication rolling! If you prefer storefront sales, don’t dabble in online retail.

B

Bob Thompson

Best saddlery..hands down. Jill spent over an hour with my daughter getting just the right helmet fit. Half chaps..same thing: Jill wasn't happy until the fit was perfect. The level of detail when it comes to safety is critically important and Jill does it perfectly and professionally. My daughter is very shy....when we walk through the door at MS, Jill greets her by name and makes us feel like family. My daughter feels like a million bucks every time she leaves. I could continue for hours....no need to shop anywhere else!

K

Katy Waterman

I ordered a pair of boots that appeared to be in stock on the website, and was contacted 3 days later that they were not in stock. This ended up working out, considering I had ordered the wrong size. I ordered the corrected size, again unsure if it would be in stock. This time, I paid for expedited shipping, as I need the boots asap. The day the boots were supposed to arrive, I again received a call that they were out of stock. I was unwilling to wait the 6 weeks for Malvern to special order the boots and although I alerted them multiple days ago, they have still not cancelled the payment for the first set of boots (which they never had in stock)

E

Elaine Dickinson

Great advise.... lots of information...no pressure to buy.

S

Shane Ledyard

This is a first class saddlery with an emphasis on customer service. There are many unique products and accessories out of the equestrian realm as well. The staff is kind and knows their business. Fantastic for every day gear or for a very special gift.

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