Manassas, United States
11949 Livingston Rd
N/A
+17032571710
Mark and his team are great. They are helping me to maintain and modify a 1966 M416 military trailer into an overland rig for exploring the outdoors. They do good work at a fair price, and then my family beats the heck out of it off road. I appreciate them taking on a somewhat off nominal project and helping me find creative solutions to the unique problems associated with building onto something that was made in the 60s.
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You know that feeling that you don't like to go to a mechanic shop because you are afraid they may sell you way more than what you need! Well not here. I had recently purchased an RV and needed to do several enhancements to make it ideal for our traveling. I needed to have my new truck properly outfitted so that it could be pulled by the RV. I also needed to install an electronic lift on the bed of the truck to carry my Bike. After several calls around the town, I came across American Truck & Trailer. Mark took the time to understand what all I needed to have done and was very patient with answering all my questions. His team were all very nice to work with and at no time I felt that they are trying to sell me anything more than what I needed. I can comfortably say I will go back to them in the future and recommend my friends to visit this company before going to any other servicer. Job well done.
Great service and very, very skilled installers. Fit me in to schedule next day for broken trailer lighting. Highly recommended!
I have been looking to get a hitch installed on my Jeep and had one special ordered from American Truck and Trailer Supply. They were extremely helpful over the phone when I was inquiring and patiently answered all of my questions. They installed the hitch today and did an excellent job faster than promised. Mark double checked everything to make sure everything was correct afterward. While waiting around the shop for the work to be complete I observed how nice the staff was to the other customers and those that called. I highly recommend them. Thank you!
Good service, but not great with horse trailers. They adjusted the leaf spring ramp lift assist on my trailer without telling me or marking it on the work order. (I didn't know it had been done until I got home.) It was too tight, so the ramp would bounce around when lowered, and my horse kept slipping on it. A few weeks later, the leaf spring itself broke in half, and I'm guessing it was from having too much tension on it. I'm sure they were just trying to help, but horses don't load on trailers the same way lawnmowers do, so the ramp *has* to be weighted down. A little knowledge or at least giving me a heads-up would have probably prevented the spring from inevitably breaking.
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