Martinsburg, United States
39 Aikens Center
N/A
+1 3042634700
Great work however I took in a gift for my husband hoping they could engrave his name on it. This was on November 5th and each time I called it wasn't even started on yet. I asked for it to be ready before Christmas but decided after 1 month and not even 1 phone call from them that I would just pick it up. It was upsetting because each time I called not once did they say how busy they were because I would have had more than enough time to find some place else. I went in on this Tuesday and then they apologized and wanted to do it as I waited but I didn't want a rush job so I stated I'd give them till Friday (Today) and will pick it up if it is done or not. I picked it up today and while Nicole did a phenomenal job I was upset because it's unprofessional to not contact a customer stating they are overbooked or unable to complete the work. I stressed today how upset I was and it was not right to do this. Each time I have gone a couple customers complained of this exact same issue. While I'm very happy with the work I'm very unhappy with how they do business and will not be a returning customer. So if you want something engraved and have that company have open customer contact then this is not the place to go. And don't expect them to call you ever. Very sad
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Awesome people! Extremely helpful and quality products. Definitely recommend.
I was in a bind trying to get an engraved leaf for a Tree of Life for a family member on short notice. Brian graciously took time to create my leaf based on sample photos I provided and the leaf was in place for the memorial service! Amazing work Brian! Thank you.
Super reasonable pricing, very friendly service, and very accommodating. This is the place to go for anything from engraving a travel mug to making a t shirt! They will make your vision come to life!
Did an awesome custom badge for me, and the price was very reasonable. Honest, good value, and easy to work with. They really wanted to understand my vision and make it happen to my satisfaction.
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