Arlington Heights, United States
3050 N Kennicott Ave
N/A
+1 8472908000
We have loved working with Matrix Basements. Everyone from the first contact, to the project manager, to the skilled workers were friendly, prompt, and very responsive to all our questions and thoughts. They also arrived at their scheduled times and were focused on their job. The work itself was of excellent quality and they checked in with us as needed. I would highly recommend this company to all who are looking into finishing or refinishing basements.
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Matrix is a great team to work with. They were very professional from Day-1 with the first meeting, detailing the project, understanding the requirements in detail, asking the correct questions and giving friendly suggestions etc. Once the work got started, Daniel Barron was our Field manager, having a vast network of resources, all worked as per schedule to finish the project on time. Daniel is very friendly and cool to work with. Finally, Matrix delivered the exact same basement, which we had in mind. They follow the City permit rules and make sure everything gets approved before handing over the finished project. I will surely recommend Matrix to my friends and contacts.
I have to admit things started off a bit rocky. Matrix had to reschedule our initial meeting a few times.. and when we finally had our first meeting, their sales tactic felt a bit aggressive. That said, working with Matrix has been insanely easy. Brian D provided us with great solutions to our layout issues, and our Project Manager Daniel was super responsive and knowledgeable. Even with all the projects he was managing, he always made us feel like we were on top of the list. Our team of subcontractors were all experts in their respective trades. Specifically, our carpenters, Oscar and Romero were amazing! Their attention to detail was impeccable. We are just a few days from completion, and I cannot wait to start furnishing our new living space. Thanks Matrix for making our vision come to life! With Matrix, you get what you pay for... quality work and a seamless process!
We highly recommend Matrix for basement finishing and remodeling! We had our basement finished and our project went incredibly smoothly! The company handled all the details and every member of the team was professional and courteous! We were very impressed with the quality of the materials and the skill of all the workers involved. We requested an expedited project and Matrix delivered! They provide a complete schedule of the project before it starts and make the experience as stress free as possible. We couldn't be more pleased with the finished results!
My husband and I decided to remodel our basement to have a space to entertain family and friends comfortably. I researched quite a few companies but no one stood out more than Matrix Basement Systems so I have them a call back in May 2020 for an initial consultation, June 18th materials were being delivered to my home for the project. I wanted to make sure that I provided a review after my project was done as it was what helped me to make my decision to use Matrix. From concept to completion this team and when I say “team” I’m including David Shoemaker, Brian Dagenais, all of the contractors who were a part of this project and Victor Barron the Field Manager who took very good care of us in terms of being responsive and intuitive enough to make the right decisions at the right time. He went over and beyond and I appreciated him immensely. Every contractor that entered our home were timely, polite and professional. The BuilderTrend app helps customers to stay on top of schedules and timeframes as to when certain contractors are coming out to your home. Contractors definitely stayed true to timeframes which was a critical factor for me-they promised to be done in 8 weeks and they met that date! I would highly recommend Matrix Basement Systems to family, friends and future prospects who are considering a basement remodel. They definitely took some of the anxiety of doing such a project off the table. I’m extremely satisfied with the outcome. The photos attached shows the finished project - we are still deciding on colors to paint so it's still a work in progress but even without the paint you see the quality and beauty of their craftmanship.
Deli
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