Maywood, United States
207 W Central Ave
N/A
+12015871002
Bought a BMW online from another state(Iowa). Everything went smoothly. They took a few videos of the car for me, sent documents to sign and return in a timely manner, and the 2 guys i dealt with(Andy & Matt) were cool, and readily available to answer any questions i had, since i could not see and drive the car myself. That was a long sentence....Anyways, the car arrived in the same shape as the videos showed, and i am very happy with the experience. I would consider them a good & safe place to buy a car online if you are looking for something specific, like I was(m-sport, x-drive, estoril blue/black interior & remaining original warranty). Thanks again!
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Used to love this place! Sad to see that the great customer service is declining. I have been taking my car here since I got my Saab back in 2007; have taken it here until last year 2017. The mechanics are phenomenal and the customer service used to be good. A few weeks ago I called to get service and found out they are no longer open on Saturday's which was convenient for me, especially since I now live in NY. That should tell a lot about my loyalty to this place (wanting to travel all the way to another state to get my car serviced), anyway, I spoke with Andy (you are awesome) and told him that it would be hard for me to make it there on a weekday, he with no problems or attitude and helped me with my request. All was great and I WAS PLANNING ON RETURNING, until today when I called and got a very NASTY TREATMENT from the woman who answers the phone (Jennifer?) (who knows who I am and USED to be very nice). The call turned into 600 questions: \I thought you were no longer coming here\, What do you need now, etc.....all in a very nasty tone. I just said \you know what? never mind\ and hung up. That treatment and attitude was uncalled for no matter how you feel to a longtime customer. Let me remind you madam, you are there because we bring you cars and you should be thankful that people are still coming. Missing Ron, who was always a gentleman and to the Maywood team (the aforementioned crank member excluded), Kudos, but I must move on!
First time Saab owner! Brought my car in for a brake diagnosis, ended up having the entire issue repaired on the spot. Lani at the desk was incredibly accommodating especially since it was a very long wait, offering a loaner car, snacks, coffee, TV. Park Ave is incredibly knowledgeable, quick, kind, and dedicated to top quality service and safe driving. Before any repairs were done, Lani took me back to see my car on the lift and the mechanic pointed out exactly what the issues were while giving me genuine advice as if it were his own car. I really appreciate everything about this shop. They'll even wash your car at the end of your visit. :) Park Ave is my shop for life now.
A great buying experience. Top quality cars and extremely friendly service. We came in from out of town and everything was ready to go when we arrived. Will be a return customer when the need arises.
Bought my first Saab from here, and it's been awesome. Service is great. Tommy is awesome. He's been working on my Saab since I bought it. It's a great dealership. They are honest.
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