McDonough, United States
96 S Zack Hinton Pkwy
N/A
+1 6788845177
My mother Sally Hall passed away 02/18/2021 I found Watkins by chance from the time I called till the time we did the service we were treated with so much love and empathy they held our hand the whole way and respected every wish we had this was the hardest day I have ever had in my life and they were there the whole process I want to say thank you from the bottom of my heart and if ever asked I would tell someone to chose Watkins because of the love they showed my family thank you for being there for our time of need Jessica
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At least make sure your microphones are working correctly before having one speak on a loved one that passed, no one could hear me.
This funeral home did a fantastic job with my friend's homegoing service Lachunda Vaughn. The presentation was impeccable. I originally joined the zoom video call as I thought I would not arrive on time for the service. However, I decided to go ahead and travel to the funeral home, and to my surprise, the service hadn't started. The funeral home staff was very sympathetic and waiting patiently in the lobby, awaiting the arrival of all the family members, which is something I have never seen done before. After the service was delayed 40 minutes, a repast was still held in the parking lot for us, and they even helped break down equipment in the rain so that we wouldn't have to. I would recommend this funeral home to all my loved ones and friends as the professionalism was unmatched despite all the challenges that were faced.
While my family appreciates the service Watkins provided, they were rude and unsympathetic towards my family during our time of grief. PLEASE do not highlight being sympathetic when the workers fail to exhibit this notion. One of the staff members had the audacity to argue with one of my family members regarding parking, even tho there were no other funerals scheduled that day. They also hassled our family to leave the home in a short amount of time even tho, AGAIN, there were no other funerals scheduled that day. In the future, I would recommend at least pretending to have some type of sympathy while their customers are grieving. In addition, I would also recommend processing reviews with dignity and integrity and not taking them personally. If you want to ensure positive reviews, treat your customers with positive service at all times. Furthermore, I noticed that a fake review was posted, after my initial review that was posted earlier, that is clearly biased and based on information that only one of the members of the funeral home was privy to (as she was the only one that knew about assisting with breaking down the tent). Please stop lying and stop posting fake reviews! HOW DARE YOU CREATE A FAKE NAME (Jamee Waller) and act as if you were my cousin’s friend. MY COUSIN DID NOT HAVE ANY FRIENDS NAMED JAMEE WALLER, NOR DID ANYONE BY THAT NAME ATTEND HER FUNERAL! I know EXACTLY who this is working at the funeral home that created this fake review...and please believe you will reap what you sow for flat out lying and lying on my cousin’s name! How tactless and classless can you be?! Accept the fact that all of your customers will not be happy with your service 100% of the time, and act with some decency and integrity! My post was the truth, and I merely expressed THE TRUTH and what other members of my family expressed as well!
My husband died and I was treated so unfair as if I was not a wife. I would never refer anybody to Wille Walkens funeral home they said they have a heart of compassion they have a heart of steel. Also I had to buy my husband death certificate because Willie Watkins wouldn’t Honor my presents or marriage certificate. The pain I experienced was unbelievable.
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