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1st Pet Veterinary Centers - Mesa

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Mesa, United States

1stpetvet.com
Animal hospital· Veterinarian· Emergency veterinarian service

1st Pet Veterinary Centers - Mesa Reviews | Rating 3.8 out of 5 stars (5 reviews)

1st Pet Veterinary Centers - Mesa is located in Mesa, United States on 5404 E Southern Ave. 1st Pet Veterinary Centers - Mesa is rated 3.8 out of 5 in the category animal hospital in United States.

Address

5404 E Southern Ave

Phone

+1 4809241123

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Trevor

We took our beloved family member Sammie Lynn after fighting lymphoma cancer to First Pet. They were very understanding and compassionate. Although it was one of the hardest decisions we've had to make it was the humane thing to do. Thank you for your humanity and making the process as possibly painless as possible. She was such a good girl the best. If only love could have saved her; she would have lived forever.

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Jasmine Dominguez

The staff here is amazing. They showed great care and concern for our girl Maddy. They called and texted us periodically to keep us informed about her health during her time there. Unfortunately, we did end up having to euthanize Maddy due to her health, but the staff were very sympathetic and understanding. They allowed us to spend time with her beforehand and the process went smoothly. After our loss, the staff sent us a card signed by all of them along with her ashes. Thank you to everyone at 1st Pet.

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Cassie Zink

I cannot say enough good things about this clinic and Dr. Hineman. We came here under extremely sad circumstances, and they were the closest 24 hour clinic that had good reviews. We had taken our baby girl to another clinic earlier that same day where they did very little to nothing to help. They made us think she was just dehydrated and maybe had an infection. Things got very bad within just a few hours after that, and we rushed her to 1st pet. Within an hour of taking her to 1st Pet, we knew what was going on. Our baby passed away sadly at their clinic, but I’ve never met such wonderful, compassionate people at a vet’s office before. They did everything they could to ease her passing. We’ve been devastated at losing her, and they’ve gone above and beyond in every way possible for us. I literally cannot say enough about the things they’ve done for us since losing her. I already pulled the records from our previous vet for our other cat and have setup an appointment for her here. I wish we would have found this place under happier circumstances, but I’m happy it was them that we found in that moment.

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Demisa Ballero

I would like to make mention that my previous experience with your company vs our most recent visit, we’re night and day! The last impression I had was not good and I never wanted to come back. This time (years later) I was so grateful to have gone to this location. The staff was so friendly, so professional, and really put my mind and nerves at ease. They took the best care of my poor girl who broke the end of her tail and needed that portion amputated. However, one area for improvement for the COMPANY (not the staff at this location) is affordability, and offering various payment options. We had to pay 1800 all upfront, unless we wanted to apply for a credit card. I was grateful I had the ability to pay for this upfront, but I truly don’t believe that this is the case for most families especially during a pandemic and financial crisis. I think there is big room for improvement in this regard. I would highly recommend this location and staff at 1st pet on Higley and Southern. They are so helpful and compassionate. Thank you!

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Catherine Ramirez

I had been to the chandler location for my previous dogs and had a great experience. Tonight I decided to bring my puppy in because his eye infection was getting pretty bad and I couldn’t get an appt for awhile with my normal vet. They were so awesome about listening to my concern about his infection and took my dog Cooper back so quickly. It was very nice that I was able to leave him and go home since it was a long wait and very late and I appreciated being able to go home and get a little sleep knowing my dog was in good hands. I also really loved that they sent me frequent updates on Cooper and told me that I could call or text if I wanted check on him. I knew that it would not be cheap especially since I was doing the emergency route but I really loved that they were so transparent about the cost and exactly what I was paying for. I also loved that the doctor called me personally to speak about the plan of treatment. The staff has really been so kind and great with communicating. I can tell how much they love and care for all the animals and they made me feel that they truly understand what it’s like to be a pet parent dealing with something like this.

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