Miami, United States
10901 W Flagler St
N/A
+13052236515
I am a senior citizen that buried my beloved dog more than 30 years ago at Pet Angel Memorial Cemetery. in Miami, Florida. My pet was a 6 pound miniature poodle. For 30 plus years I have paid the annual maintenance fee. This year the maintenance fee is 70.00. Over the years I have paid more than 1,500.00. Now the perpetual fee is 900.00. I asked Maureen what will happen to my pet when I die and there is no one to continue the payment. Very coldly and matter of fact she replied that my pet will be exhumed and his remains will be disposed of when no payment received. I tried to explain that I have exceeded the perpetual amount but there is NO RAINBOW BRIDGE for my beloved dog.
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Maureen, went above and beyond our expectations by organizing the whole cremation process and allowing us to say goodbye properly to our baby at the center. We are so happy with our hair clipping and urn. This service gave us the closure we so badly needed while also allowing us to remember our special Lala forever. Thank you so much for everything through this difficult time.
I didn’t receive much in the way of sympathy. Seemed more like a business to them, oh well. I Ordered a specific cremation box and received my cat in a completely different one than the one I chose. Took me forever to find the place. I called the establishment first and told them I was on my way. They said sure come over. I had googled there address. Turns out they had moved due to a fire. Would have been nice to have known that while speaking on the phone with them. CHANGE your address on google ! At least inform people when they call. I had to drive over an hour long with my deceased cat.
Going through the loss of a pet that has been part of your family for 15 years is a very trying experience. However, when we needed the services of this company, we were treated with the upmost respect, sympathy and sincere affection. When we received our beloved Coco, the presentation was amazingly beautiful and eloquent. We cannot communicate in words how truly fantastic the employees treated us. Thank you so much
The compassion and respect from everyone on staff at all times throughout this process has been unbelievable. Their kindness and understanding that it's not just a pet, it's a family member, is utterly outstanding. Thank you thank you thank you.
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