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Maserati of Cleveland

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Middleburg Heights, United States

maseratiofcleveland.com
Auto parts store· Car leasing service· Oil change service· Used car dealer· Maserati dealer· Auto repair shop· Car dealer· Car detailing service· Chauffeur service· Tire shop· Wheel alignment service

Maserati of Cleveland Reviews | Rating 4.5 out of 5 stars (8 reviews)

Maserati of Cleveland is located in Middleburg Heights, United States on 7168 Pearl Rd. Maserati of Cleveland is rated 4.5 out of 5 in the category auto parts store in United States.

Address

7168 Pearl Rd

Phone

+1 8339710332

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

...
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Steven

The team at Maserati of Cleveland under GM Matt Frazier's leadership was outstanding. The first class customer service and excellent professionalism shown throughout the sales process was the best I've ever experienced from a dealership and for the purchase of a vehicle. I own many luxury brands but Matt Frazier made sure that Maserati was in a class of its own. Matt always went above and beyond to make sure I was happy and got everything I wanted. He was always available at all times of the day, night and weekends. His responsiveness was always lightning fast. Because of Matt and his team, I look forward to owning more Maserati's in the future! Great job to Maserati of Cleveland for a job well done!! Thank you.

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The Legless Car Guy

I purchased a Mercedes-Benz from this dealer and I was pleasantly surprised by how quick they were able to get the transaction completed once I made the decision to purchase the car. Normally when I buy a car later in the evening a dealer will drag out the deal into the next business day. That was not the case here. Greg my sales person wasn’t the least bit pushy and Qasim and Jason the sales and F&I managers were very understanding and went the extra mile to get me the best payment option available at the time.

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Melissa H

The customer service is outstanding. I was in a fender bender and my car had to go down the street to a shop for repair. I wanted something checked on my car while it was that way (I live on the east side) and Mike in the service department was so accommodating going to the collision center and taking care of my car so i did not have to make several trips. He really goes above and beyond for you. And everyone who works here seems to be very friendly and interested in making sure you receive the best care. It’s greatly appreciated!

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Tiffany Rothberger

From the moment you walk in the door it’s a breath of fresh air! I was greeted by a friendly woman at the front desk. She immediately asked if she could get me water, fresh coffee or help me in any way. My sales associate was Greg. He was a no pressure sales representative and an excellent communicator. He made our transaction stress free! I had explained to Greg that we were very nervous about coming in due to COVID. He put my mind at ease by his professionalism. The whole staff was masked and kept there distance. Hand sanitizer was set up throughout the building. Jason in finance was excellent as well. He had all of our paperwork ready so that we could be in and out immediately! The team at Maserati Middleburg Heights needs more than a five star review!

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Scott Deliman

A shout out and many thanks to Mike Bonitati and the service team! I screwed something up in my Ghibli and they got me right in (without focusing on my bonehead mistake, I might add), had the loaner fired up and ready for the day, and corrected the issue right away. While there, Mike researched the vehicle and determined the first owner had prepaid annual service still available and let me know he coordinated to apply that credit for me to get an annual service, and he got me taken care of in a day - no charge! Thanks for going above and beyond, Mike. That was a professional and classy move.

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Rayy Stanley

Great selection of luxury vehicles. Top notch customer service. Matt and Jason were awesome! Thank you for an excellent car buying experience.

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Abdallah Alamer

I would Higley recommend them for any services on your Maserati. Very professional team and you get the 5 stars customer services and beyond

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Jeff Kalista

I have owned my 2008 Maserati Quattroporte Sport GT for nearly four years and have enjoyed the driving experience incredibly. Wherever I go the car gets a lot of attention, whether parked in a lot, in the drive, or in preferred parking in front of a restaurant or hotel. While I would have loved to sing the praises of Maserati and recommend people purchasing one, I had reservations because the design, styling, and driving experience of the car is awesome, the service experiences I have had were less than desirable. I had better service and personal treatment from my Ford dealer than what should be expected from a luxury car dealership. Despite my concerns expressed to the dealership and service managers, not much improvement was seen over the past several years. Recently the new owners The Rafih Group, hired a new Service Manager Mike Bonatati. I had the pleasure of dealing with Mike recently when me car needed some repairs. After laying the groundwork, Mike was very respectful and responsive to my needs and concerns. Finally, it seems that Maserati of Cleveland has found the right person to run the service department. Mike will take the Maserati dealership to new heights I am sure. He has a long road ahead, as many improvements are needed to really bring it to the level of quality and luxury that customers deserve, but he is on the right track. This year while I am out driving or parked, I finally feel that I can wholeheartedly recommend that Maserati is truly a great value, great driving experience, WITH a great Service Department to support you. Thanks Maserati of Cleveland!!

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