Midland Park, United States
79 Witte Dr
N/A
+1 2014765666
Delivery
Wonderfull prices and equipment for rental. They have all types of equipment and themes for different types of parties gathering and enjoyment.
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Horrible. Was told that they didn't have any heaters -- asked if a space heater would work, they said absolutely! They had to know that there is no way a traditional space heater can heat up the tent - they are a company specializing in tents. They rented it to me without any ethics because they wanted the money!!!!! We weren't able to use the tent, and when I called for some kind of reasonable renumeration -- they gave me 40 back on 475 (for a tent we were completely unable to use). Additionally, the tent had TONS of holes and leaked when it rained. AND service was terrible. They were supposed to take it down after 4 days - it was left up longer because of the holidays which I agreed to. On the day it was supposed to be picked up, I called to see when someone was coming, Cheryl with customer support said that they were extremely busy and they would try today but it might be a few days. No phone call or anything on their end letting us know that there could be an issue getting the tent today. Cheryl was also the person that took our call and refused to take any accountability for renting us a tent we could in no way use. They lied --- you cannot use a traditional space heater to heat a tent and don't let anyone tell you otherwise. DO NOT RENT FROM THESE PEOPLE. Find a more reputable tent place.
The receptionist was very rude on the phone, Please train them to be professional.
I just rented a tent tables,chairs and linens for my daughters engagement party of 150 people. Valley Tent did a great job giving me advice on tent size. The set up and take down took the little time the guys were very friendly and helpful. Would use them for every event we have.
Great customers service and very respectful workers get company overall
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