Middletown, United States
562 S Main St
N/A
+18603472531
Tried to call three times on 9/11/2020 starting at 8:45 A.M. Only got recording stating they opened at 8:00 A.M. great way to run a business and pick up a potential new customer!!!!!
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Very knowledgeable parts department! Even with being curbside pick up only due to COVID-19. I called when I pulled in and the parts department took my order over the phone with no problems and brought them right outside for me to grab.
I don’t often (if ever) take to Google to public express my opinion on a business however, for this I will. I was told not to bother going here before I even called but, wanted to give them the benefit of the doubt. I have to say based on my first encounter with this business I would steer clear! Plenty of Kubota dealers in the area that provide far better service. Called to price out some parts for an older tractor and the guy helping....didn’t really help. I would hate to see what it’s like for after purchase service on an expensive machine. Everyone’s entitled to their bad days but, don’t take it out on potential customers. We all know ever guy behind the parts counter has a holier-than-though persona (I think that’s a prerequisite as a being a parts guy) but, maybe tomorrow it down a hair from time to time.
Great service, fair prices on parts and equipment and professional staff. Will be back
I bought a John Deere lawn tractor from Midstate. What a mistake. After less than 6 hours of use caught the blade on a root. The deck on the x304 bent like a toy. When I brought it in for repair they laughed at me. They offered no assistance. I would have to pay full retail for a new deck, they would not even offer a discount on parts. If In had bought a far less expensive mower from a big box I would have gotten better service, and they would not have treated it like a joke. Save your money, find a better dealer, manufacturer. neither Midstate nor John Deere stood behind their product. I tried to post a review on the John Deere site, but apparently they only post good reviews.
I bought my first tractor here and they take great care of this tractor newbie. I've since purchased and serviced my other equipment here. Great service. Good prices.
The store is closing forever get your John Deere or Kubota.
Needed a new snow blower. No Big Box salesman BS. Knowledgeable help. Top of the line equipment. Family has an old JD lawn tractor from the 80s still running strong, sold and serviced by Mid State..
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