Irondale, United States
7001 Crestwood Blvd
N/A
+1 2055992157
I took my dress in to have it hemmed. I tried it on for Gwen and she pinned up the hem and even complimented how “perfect” the dress was. So no faults. When I picked my dress up, the side seam was opened. There were no faults when I dropped it off, but this major flaw when I picked it up. Gwen had me pay an EXTRA fee to get the dress finished by Wednesday instead of Thursday and they closed before I was able to take it back to be fixed. I had to leave town for my event so wasn’t able to take it back in, nor would I have been comfortable leaving it with them again. When I called to let then know about the situation, she assured me that there was NO WAY that is was their fault and that I must have done something wrong. Did not offer an apology of any sort. This is all after paying 80 for a hem on this 300 designer dress. Overall so disappointed with how the situation was handled.
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Brought my beaded wedding dress in to be tailored. Gwen did an amazing job and was able to alter it without cutting and resewing the dress (which would have been difficult and more expensive). My husband also brought in his suit which was custom made online but had a strange fit. When they were done his suit fit him perfectly. Gwen and the staff were so friendly and helpful throughout the whole process.
Mrs. Gwen is a DREAM to work with!! She practically re-made my wedding gown to PERFECTLY meet my expectations! She is a wonderful, genuine person who made the overall experience enjoyable & stress free! Reasonably priced, as well! Would definitely recommend her to anyone needing alterations done
This place is no joke. I asked how long it would take to get my pants done and she said a week, but put ASAP on my ticket. They had them done in 4 days and my pants turned out absolutely perfect. I will be going back for anything an everything with them. 100 percent recommend this place.
They were able to hem my dress on short notice for my sons wedding. Did a great job!! I can’t thank them enough. Will absolutely use them again.
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