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Gold's Gym

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Mission, United States

goldsgym.com
Gym· Aerobics instructor· Personal trainer· Swimming pool· Weight loss service· Fitness center· Physical fitness program· Tennis court· Yoga instructor

Gold's Gym Reviews | Rating 2.9 out of 5 stars (5 reviews)

Gold's Gym is located in Mission, United States on 2520 E Expressway 83. Gold's Gym is rated 2.9 out of 5 in the category gym in United States.

Address

2520 E Expressway 83

Phone

+1 9565854653

Service options

Outdoor services

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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R

reyna2919

1 star only because I can’t put a “0”. I had to leave the country and I called to see I I could freeze my account. A family member passed away and I ended up staying for over 2 months. I was told it would be frozen over the phone, then noticed I still was being charged. I just got back and am told I have to sign a paper and pay 1 more month because I need this signed form to cancel. Since I wasn’t able to come in person I got screwed with another month. They don’t care about the person only about the MONEY

S

Shahlla Anjum

Gold's gym has poor communication with the customers. They charged my card wrong twice without even letting me know. They did not give me any agreement at the time of registration and after two months charged the annual fee. When I complained, they sent the agreement from no where. They want me to accept the agreement now. The manger is not listening. He is not using communication skills. There is no understanding. He is forcing me to repeat myself and not trusting my words. There is no system to deal with the customers. So many different deals are up and running. They themselves are confused. They want to do business without integrity.

B

Brisela Curiel

Would give no stars if possible. I had been wanting to cancel my membership, but figured it would be a lot cheaper just paying off the year. I called 5 months earlier before to see what I had to do to cancel it. All they said it would be easier to wait to cancel. I called again the month before to make sure there was anything I had to do so I wouldn’t be charged for the month after my contract was up. And all they said was charging should stop after the last month. I was moving out of town and I wanted to make sure that they WOULD NOT CHARGE me. But they did. And told me I had to verify them 30 days prior to cancel, it said it in the contract. That I had to sign a form. I understood that, but it was not my fault when I called twice and not once did the customer service people mentioned that when I was calling on this exact matter. They still charged my card. Needless to say they have the worst customer service members working there who are not even informed on their own policies.

J

John Goodman II

Tried canceling two years ago at the end of my contract and they are still trying to bill me for hundreds of dollars for the years since. A very similar experience to Brisela below, except they've also turned my \debt\ over to a collector who is calling every day, while simultaneously texted me to say they'll wipe this \debt\ away if I sign up again.

U

Unforget Abulls

Horrible service. Poorly managed.

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