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Below H2O

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Naperville, United States

belowh2o.com
Dive shop· SCUBA instructor· Outdoor Gear· Scuba Diving· Swimming Lessons/Schools· Entertainment and recreation· Sporting goods store

Below H2O Reviews | Rating 4.2 out of 5 stars (8 reviews)

Below H2O is located in Naperville, United States on 554 Illinois Rte 59. Below H2O is rated 4.2 out of 5 in the category dive shop in United States.

Address

554 Illinois Rte 59

Price range

$$

Phone

+1 6308202531

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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K

Kyle Dooley

Very friendly and knowledgeable. Competitive prices. Don't shop online when you can support local?

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Shabbir Akailvi

I walked in looking for a pair of swimming goggles. As soon as I walked in, I was greeted by Dave and he helped me out pick one pair of swimming goggles. I was in and out of the store in less than 2 minutes and he also gave me an additional 10% discount which was awesome. Thanks, Dave. I recommend this place

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Kuya Kano

Outstanding service from a professional team who really knows their products. I have to admit I was outdated with the latest regulators, dive computers, etc... but their staff was very humble in both updating me with new features and what products best fit my needs.

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Ricardo Torres

Dave was awesome. He was able to work around my schedule to get me certified. Very pragmatic and educational. I would highly recommend H2O Below for classes.

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SCG

Excellent dive shop with a decent amount of merchandise and a very good education program. David is a skilled instructor.

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Matthew Howell

My review is in regards to the retail portion of the business (not dive courses). Good selection of gear. Nice interaction with the employee that helped me. But I’m giving 3 stars because they do not offer refunds on gear purchased with a card. I bought goggles, walked out the door for less than 30 seconds, turned around and tried to return what I just bought (obviously unopened). They would not refund the purchase to my debit card and only offered store credit. That’s absurd. A part of owning ANY business is accepting returns. It’s a very scummy and cheap policy. If you want to survive as a small local business you have to offer exceptional customer service. Below H2O clearly doesn’t understand that concept. At the very least, plaster signs everywhere that you only give store credit as returns and verbally warn customers.

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Michael Park

I received my Open Water Certification and Advanced Open Water Certification through them. Special thanks to Dan who was my Open Water Instructor and Andrew who was my Advanced Open Water Instructor. They have plenty of good advice for things they notice and for questions that students would ask.

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Harry Bradley

Excellent staff and service! Dave and Gary are friendly and have been very helpful to us as new divers with equipment and training recommendations. The family attended 4 sessions, completed the open water certification with Below H2O and are very happy - would highly recommend to anyone who wants to start or continue their underwater experience!

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