New York, United States
155 6th Ave
N/A
+1 2129891414
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible entrance
5 stars service that I absolutely recommend. Client is at the forefront and number 1 priority to Ducati NY staff. Jerry is the man! Everything taken care of so you have ZERO issues in the process. From picking up the motorcycle I was turning in, to delivering my new Ducati and keeping me informed throughout the process... no fuzz, no pain points... every detail was a breeze... even the documentation, including plates, I didn't need to move a finger. I am a VERY picky consumer and they earned my business for life. That is how you treat a customer. ABSOLUTELY A grade.
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This is the best motorcycle dealership experience I’ve even had. Jerry was very patient and helpful. The general/finance manager( MARCOS0) handled my paper work and explained everything in about 20mins. I traded a bike so they helped me unload and loaded the new bike into my truck. These guys are the best. I wouldn’t hesitate to recommend or buy another motorcycle from Ducati of New York. Buyer, Derek.
Wonderful experience purchasing my bike over with the whole Ducati team in Soho. I felt very well taken care of from A to Z. Edwin was super helpful and knowledgable, and he (and the team) made the overall experience a really lovely one, even post purchase. Highly recommend! :)
This place is Awesome! Jerry, Marco, Mel, Angel and the service team are all phenomenal people. It is a real motorcycle club. They treated me with the utmost courtesy and care. Jerry knew what I wanted and he went above and beyond to deliver. Talking to Marco felt like family. Mel was crazy patient in getting the right gear for me. The service team is full of knowledge. Its good to know that there are dealers out there who truly value their customers. I highly recommend Ducati NYC.
I recently purchased my dream motorcycle a 2021 Ducati panageli V2. My experience was amazing! My salesmen was Jerry and He over exceeded my expectations on the experience of purchasing my bike. He was extremely knowledgeable and answered every question with no hesitation. He also took the time to explain to me the history of Ducati and gave me a tour of their amazing facility. Me and my family are really grateful for him making this experience amazing for me. We couldn’t help but to take a picture to capture the moment.even after I got my bike he still contacts me to make sure I am well and if I have any questions to feel free to reach out to him. Jerry from Ducati NYC you are the best!!!!
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