New York, United States
1421 3rd Ave
N/A
+12127445538
I would not recommend anyone going to this practice. The reception staff are really rude. I went to the offices and there was no one waiting on the outside to explain the COVID protocol. When I opened the door to reception, following common protocol by wearing a mask, I was approached by a lady raising her voice saying go outside read the sign. The sign she was referring to was not posted at the door but at the security guard station around the corner where no one would see it. After asking her why she was being rude she started raising her voice more and accusing me of being rude. Really unpleasantly experience that ruined my day. No one should be treated like that.
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Very Nasty to the elderly in explaining covid protocol. Poor woman was so belittled bc she didnt understand...then another elderly person came in and again yelling at her shaking her fist and arms at the patient. The one who takes their temperature in the front.
Yes I agree that sometimes the first person I meet at the lobby desk isn't the greatest HOWEVER ( with a capital H) once I get to the 3rd floor...I am in wonderful hands. Everyone from the receptionist to every single doctor and sonogram technician are fantastic. Aside from always being on time which I appreciate, they are kind, professional and friendly. I have never ever felt like I was in a factory ( like another place I went to for 17 years). Rosetta is amazing. Don't hesitate to give them a visit! I promise you won't be sorry.
As both a patient and a provider who sends patients to Rosetta, I am eternally in awe of the professionalism, skills, and care the staff and doctors show time and time again. I’ve been in the care of Dr. Ayala Rosenbaum and Dr. Frank Lombardo for a few years now and I’ll never go anywhere else. The technicians are superb, and the best I have yet to encounter in my career. From a provider (And patient) standpoint, having a radiologist who speaks to my patient before they leave the building speaks volumes as to how they anticipate the emotions many people have walking into Rosetta each day. I wish I could give more stars.
Very professional and caring helpful and the doctor special Dr. Ayala very dedicade and take time to explain the results.very thankful.
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