New York, United States
64 W 47th St
N/A
+1 2123913832
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible lift
Repair services
TraxNYC!! I ordered the Spartan pendant, and it is simply amazing! The craftsmanship is exactly what you would expect from such a fine jeweler! My order was delayed due to the snow storm, and customer service gladly checked on my order every time I called in! They were very helpful and pleasant to deal with, and never even got remotely rude with me constantly calling! So I've ordered another piece, and I'll update you on that one too! Trust in Trax!
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The Absolute best place to buy your jewelry especially if you want to shop somewhere you can trust with peace of mind while getting exceptional service whether that be in store or online! No one can beat there quality or there prices! I know this first hand! So if you know how to shop and you know jewlery for what it really is, the beautiful precious metals, the natural diamonds, the craftsmanship, the stages it goes through and the efforts that get put into it then you will see that TraxNYC is the place to be for all your Iced out needs!!!! Highly Recommended Location •Trusted Review•
Hey I’m a recent customer and I had a big mishap over the COVID-19 break as we all did but I had put down a deposit for a pendant before the break and I had only about 25% of the total amount down as a deposit and gold prices went sky high so things were a little different I contacted the the store with my issue and they gave me a managers number and name which is Sammy and he gave me his direct number and he responded within seconds of your texts and we got things resolved and he gave me the opinion to get a full refund or to get another pendent which he recommended and I shared with him which pendant I wanted and he choose a pendant for me that was worth 3 times more than what I actually had down as a down payment and it took literally took 10days from start to deliver in my hands so Trac NYC really cares about the customer and treats you the same as if you spending 100k or 1k they’re the best
I can't say enough good things about Sammy at TraxNYC!! I needed a Christmas gift for my husband, with very limited time, and he was so helpful with getting me the exact pendant and chain that I wanted for him. I am a huge fan of good customer service, and Sammy's communication with me was extremely prompt and attentive to my needs. I would highly recommend TraxNYC to those looking for fine jewelry at good prices. Ask for Sammy. :)
Sammy at TraxNYC really made it really easy to order my custom jewelry. He made sure that I was able to contact him throughout the entire process, and you can't beat Diamond District price! The piece is absolutely beautiful These guys are really Professionals. I'd recommend them to anyone, and I cant wait to work with them again.
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