Newburg, United States
16199 Cumberland Hwy
N/A
+17175329190
Mark & Diane Podolinsky - Kenny was pleasant, polite, and very professional, and only lives 5 minutes from us. We had a bad smell in the water, and Kenny was able to find the problem, and recommend a solution that we went with. And since the equipment has been installed, our water has exceeded our expectations and the smell is gone! Highly Recommend!
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I have 2 words for the gentleman who was here ALL day with me yesterday. WOW AND AMAZING! I just closed on my house Wednesday May 6. I had no water. I thought it would be as easy as calling someone to come out and turn my water on. Not so easy. I have a well, I’ve never had a well so I had no idea what was about to take place. I called Negley’s because of their reputation and I wanted everything to go well. The gentleman from Negleys arrived around 9ish. He goes in the basement comes up and tells me the pump isn’t working, it was trying to but it wasn’t. I’m like turn the water on. He smiled and said he would do everything he could to get me water. So my pump was bad, then my tank in the basement was bad. So I guess I’m writing this review to really tell you about the gentleman who did the work. His names eludes me. I’m terrible with names!! The gentleman who did the work had amazing customer service. Everything about him was right. He was relaxed being in my home. He had a beautiful smile on his face the whole time. He explained EVERYTHING to me in DETAIL! He was VERY professional and very people oriented. I was getting a little frustrated, not at him but the house. I didn’t expect all these problems 1 day after closing. This young man made me feel comfortable in my own home. That’s important. He never acted rushed or like I was bothering him. He is welcome back in my home anytime my well needs service. You will NOT find better people or better competitive rates than Negleys. Customer service is #1 to me and that young man gained a customer for the rest of my life!!!
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