Norcross, United States
3033 Adriatic Ct NW A
N/A
+1 4046714365
Online estimatesOn-site services
Was timely in packing things into uhaul however said they would wrap up our furniture and did not do this and our couch now has stains. We wanted to do this ourselves however was told that it would interfere with warranty or something. Now we have a stained couch. Would not recommend.
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Hi, and Welcome to my TED Talk...no I'm only kidding... this is just the cliff notes version of what transpired during our experience with Big League Movers. I had a very detailed description of the disaster that was our moving day(s) the weekend of July 28th, but alas, the character limit has prevent me from posting. SO, here is my best summary of one of the worst experiences with a service provider that we have ever had: 1. 7 hours late first day, causing us to have to push to a second day on a move () and not have a bed to sleep in or any clothes/furniture on night 1. 2. Did not use any blankets or furniture bands while loading furniture (WTF) 3. Second crew came to unload second day, we saw extensive damage to 14 pieces of furniture and 3 full boxes of glass, including priceless heirlooms. (OMG) 4. They were unhelpful and unprofessional along the way, and still charged us the full amount for both days. (RUDE) 5. We promptly FIRED them before sending them to our second pick-up location. (GOODBYE) 6. Not ONE SINGLE PERSON followed up with our experience after that second day (and Jeff Colleta's half hearted apology on the second day of the move does NOT count). ***SAVE YOUR MONEY & your property and go with a different service provider
Terrible!!!!! The first day they came to pack, they did not bring enough materials and boxes to finish the job. So the second day (which was moving day), they first didn’t show up until 2 hours late and then still had to finish packing. This caused a terrible hardship on us. We were moving into a condo unit and had to pay 100 extra per hour after 4pm to the condo association (this is to pay for a security guard to assist in holding one of the elevators for us to use as quickly as possible). Well you guessed it! The movers didn’t make it to the new condo building before 4. We hired a babysitter and one extra person to help us unpack and scheduled our whole world around moving on this day, which didn’t happen. A family member even drove in fro 2 hours away to help unpack (thank God we didn’t pay Big League Movers to do that). So she came a day early for no reason. We had weekend plans that had to be postponed so we could move a day late. So very unprofessional. Not to mention we had sticky notes on several items that said “no” and we explained to not pack the items that said “no” and some of these items still got packed.
Showed up several hours late with only one mover (had hired two). Then broke my tv and refused to fix it.
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