North Kingstown, United States
606 Ten Rod Rd #6
N/A
+1 4012943341
Service is good, lack of good inventory parts needed to do service on Kohlar generators. The last two years of service tune ups took two days to complete due to lack of correct spark plugs or air filter on truck at time off service. Service tec returned in two days to complete tune up. WK
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Linda in the office was delightful and helpful on the phone and Patrick did a great job servicing our generator explaining what he was doing and quickly fixing the problem! Thank you
RATING\tCOMMENT\tSTATUS\tACTION 9/18/2016\t\tthe Lightship Group needed yearly maintenance, called for 2 months before I got a call back. Was then told it would be at least 3 weeks. Seems they have new people. Been with them for a few years, always got next day service. Not anymore. Plus they are raising there already high rates and trying to force you to buy service contracts.stay away
Poor customer service. No calls back. Over billing. Certainly not the only gig in town. I will take my business elsewhere.
Deli
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