Kenmore, United States
6830 NE 185th St
N/A
+1 4253984400
Wheelchair-accessible entrance
Worst utility company out there. They know they don't need to change as it is the law for everyone to pay them in WA state... So if you have a problem and try to reach them, it's your job to retry until someone answers, that would be days... Auto-pay? Ebills? effectively nonexistent, the option they have for that is not a real option... It is the only bill that I have to remember to pay... Not to mention the prices...
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I contacted N.S. for information regarding septic conversion for my house. I talked to Amber. She was very professional and very quick to respond, sending all the information I needed. She even gave me information about contractors I could use.
When I call It always goes straight to voicemail. Their Website is from the stone age. I have to mail them a void check to set up auto payment?? The only one I know who still has checks is Grandma.
Dinosaurs when it comes to how you can do autopay. They would have you give them written paper signed notices to set it up or opt out. No autopay options through the banks, nothing online... And they charge 2 for dual billing if you are renting... Really behind the era...
Terrible service. I have been calling for a week and a half trying to pay my utility bill since a rent from a home owner, but i keep getting put in voice mail without being called back after leaving my information. Ive tried every single phone line they have and they ALL go to voice mail. WHY?
Deli
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