Danbury, United States
307 White St
N/A
+1 2037430405
I originally had Winter Bros which then became Oak Ridge. No problem ever with Winter Brothers, always an issue with Oak Ridge. Completely missing our street, saying they came out when they didn't. Have scheduled a double pick up and no one came to pick up. Takes forever to get through to customer service.
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I am a caregiver for A man suffering with multiple diagnosis leaving him bed bound. This company was A lot better when it was winter bros, this new company is a nightmare. After years of keeping an up to date payment schedule they decided to stop servicing us until we pay an additional 15 a month per can. As an individual with a fixed income and no other way to pay, we were forced to cancel and now...we manage to take the garbage to the dump with the greatest difficulty due to their money grubbing ways. Additionally, they leave trash all over the driveway, relieve themselves on your property, and arrive noticeably drunk. After every time they pick up trash cans, i will innevitably end up cleaning after them....why pay for a service that forced you to clean up your trash twice. They also will drag your dumpster sideways accross your lawn, leaving deep ridges in the dirt, which is where i expect they got their name. If i could give them less than 1 star, I would. Bye oak ridge, id say it was nice knowing you...but it was not. RIP WINTER BRO'S
Drivers have always been efficient and considering the lack of leadership within the company I am beyond impreased with the drivers ability to get things done. The customer service department is above average, they handle calls well. Under new management this company can shine brighter then a star exploding but as long as the leader is a Donkey these wonderful Stallions will never have the opportunity to show off their excellent galloping. Viva La Winters Brothers.......long live the king.
Worst company I’ve ever had to deal with. The staff is rude and incompetent. They never show up and always have excuses as to why. It’s no wonder they don’t even have 3 stars on here! I would not recommend them to anyone!
Every-time I call they are rude on the phone as if they are doing me a favor. They just raised prices for the 2nd year in a row...this time by 10%! Inflation is at 2% but not at Oak Ridge. Wish Winter Bros never sold to these rip off artists.
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