Houston, United States
5821 Southwest Fwy
N/A
+1 8323333000
Delivery
Wheelchair-accessible entrance
Horrible experience With leasing insurance! We lease the Kyocera machine. Unfortunately, two ye are contracted before the pandemic. The last couple of months, we don't have a business, but still, we paid insurance cost 110 to whatever we make the copier. We have given Som many requests to cancel the contract we will not be able to pay the leasing amount, which is 110, and they changed the On-demand insurance company to some other company. These people are rip off from small business-like us because they 110 insurance cost plus they charge an additional 20 top of insurance. That means we are paying 120 X 24 2,880 per month only the insurance copy plus copy and printing charge. We realize that we can buy new equipment for less than cost. We requested to cancel the contract many times due to pandemic, and they will Send legal documents saying that you cannot break the least. Regardless you need to pay all the amount seems like they didn't care about what's happening in the small industry, and they need money. Before you sign with any lease with A copier, the contract I would recommend, to go with people who have faith and trust in a business to help them find a solution/ problems. If they help us, we might be going with after all pandemics, but now we will not recommend to anyone use them.
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Great experience, good prices, the machine works as advertised.
Travis with On Demand was extremely helpful to me. He didn't hesitate to answer all my questions and send someone out right away to teach me how to operate our new postage machine. Their kindness, humor and great personality with training me was truly over the top! So very patient with me and most helpful.
I would recommend Rocco and the On demand team if anyone is looking for a copier in the Houston Area. Great service from the start with Rocco and all the way through to the technical service that Aldo provided. Prices are comparable or a little better than most. Great experience overall.
Rocco Chiovitti has taken great care of us with our new copier installation. He is very attentive and always gets back to you ASAP. He was a pleasure to work with.
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